Medical Engineers Recruitment
Quality Engineer
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Medical Technology Talent (MTT) is partnering with a precision engineering business supplying tight-tolerance components into medical, aerospace, rail, and automotive sectors, to find a Quality Engineer with a strong external/customer-facing focus based in Leeds.
This isn't a back-office QA role. You'll be the link between the shop floor and the customer owning complaint investigations, driving root cause analysis, and making sure corrective actions actually stick. If you're someone who's as comfortable on a call with a customer as you are pulling apart a non-conformance report, this is built for you.
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What you'll be doing:
- Leading investigations into customer complaints and non-conformances end to end
- Running root cause analysis (8D, 5-Why, fishbone) and tracking CAPAs to closure
- Acting as the technical point of contact for customers on quality issues
- Feeding findings back into process improvement, not just closing tickets
- Working across regulated sectors where "good enough" isn't in the vocabulary
What we're looking for:
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- Experience in a regulated environment (medical, aerospace, or automotive ideal)
- Confidence handling customer complaints directly not just internally
- Solid grounding in root cause methodologies and quality systems (ISO 9001/13485/AS9100)
- Someone who can hold their ground with a customer while keeping the relationship intact
On offer:
- Permanent, days-only role
- A business genuinely investing in quality as a function, not a formality
- Real variety across sectors and part complexity
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