Bertelsmann-Jobs
Quality Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Quality Manager
Healthcare Quality Manager – Arvato UK
Company Description
Arvato is a leading global 3PL service provider in supply chain management and e-commerce, serving industries including Consumer Products, Tech, Healthcare, Automotive and Publishers. With 20,000 team members across 100+ locations, we thrive on collaboration, respect, commitment and curiosity, empowering employees to innovate and shape global supply chains.
Together, we’re on it.
Job Title
Healthcare Quality Manager
Core Details
- Salary: Up to £53,000 per year
- Location: East Midlands Gateway, with 1 day/week at Kings Norton, Birmingham
- Hours: 40 hours per week (Mon–Fri)
- Department: Quality Assurance
About the Role
Are you passionate about driving continuous improvement and delivering high-quality services? We’re seeking a ** Healthcare Quality Manager ** to lead our expanding Quality team at Arvato, ensuring adherence to healthcare standards, compliance with regulatory frameworks, and operational excellence across two key sites.
Key Objectives:
-Direct quality assurance with a focus on patient safety and product compliance. -Oversee a Quality Management System (QMS) aligned with Good Distribution Practice (GDP), ISO 9001, and ISO 13485 standards. -Foster a culture of compliance, consistency, and continuous improvement.
Key Responsibilities
Team Leadership
- Manage day-to-day operations of the Healthcare Quality team and the Quality Management System (QMS).
- Lead team to achieve quality standards and exceed Service Level Agreements (SLAs).
Compliance & Compliance
- Prioritise full compliance with GDP, ISO requirements, and other regulatory frameworks.
- Ensure product quality and patient safety through rigorous adherence to standards.
- Act as liaison for the “Responsible Person” under the WDA (H) Licence.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
QMS Coordination
- Work closely with the Head of Quality Assurance to develop, manage, and maintain the QMS, including:
- Deviations/Actions & Corrective Actions (CAPA) management
- Internal audits and best practices
- Change control, document control, and training programmes
- Temperature management, supplier audits, and pest control
- Validation, qualification & calibration processes
- Returns, recalls, and regulatory response support
Regulatory & Client-Facing
- Act as a delegate for the Responsible Person, facilitating audits by clients and regulatory bodies.
- Lead structured training sessions on quality standards nationwide.
- Present Quality KPIs in client and business reviews to ensure transparency.
- Support the Annual Quality Review, collating information and chairing the meeting.
- Advise operational and non-operational teams on quality standards and compliance issues.
- Interpret and advocate contractual KPIs with clients and suppliers, ensuring global compliance.
Project & Policy Growth
- Assist in healthcare projects from a quality and regulatory perspective, aiding scalability and consistency.
- Synthesise and implement global best practices from GDP, ISO audits aligned with middle and senior management.
- Engage proactively in global Quality Assurance (QA) initiatives and ensure KPIs and regulatory updates are disseminated.
Required Competencies
- Technical Experience:
- Proven track record in healthcare quality, governance, or compliance.
- Deep understanding of audit processes and regulatory frameworks.
- Knowledge of Warehouse Management Systems.
- Ability to lead across multiple operational sites.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
-
Leadership & Stakeholder Management:
- Demonstrated ability to lead and motivate a team.
- Extensive problem-solving under pressure and conflict resolution skills.
- Strong ability to develop trainings and standard operating procedures.
-
Communication & Collaboration:
- Excellence in communication with clients and regulatory bodies.
- Focus on building trust, transparency, and reliability for stakeholders.
Eligibility & Additional Benefits
Annual Entitlements:
- 25 days’ paid annual leave, plus 8 UK bank holidays.
- Option to purchase up to 5 additional days of leave.
- Automatic pension contribution.
Wellbeing Support:
- Life Assurance Policy (4 × annual salary payment upon receipt).
- Employee Assistance Programme:
- Confidential support (advice, crisis intervention, counselling).
- Specialised mental health/inclusivity resources.
Logistics & Perks:
- Employee Discount Scheme (via Benefit Hub).
- Company Parking at working location.
Disclosure & Data Handling
Arvato UK Limited adheres to GDPR, British Data Security laws (art.6 (1) b), and handling your application as part of recruitment.
Your data is processed as follows:
- Purpose: Establish an employment contract.
- Retention: Based on statutory time limits; applicable post-recruitment.
- Rights: Access and harmonisation tied to company policies.
Contact Details:
- For dataprivacy queries, write to Arvato UK’s Data Protection Officer via the registered address.
- Additional rights/privacy policy: [Supplier link link omitted for consistency]
(Powered via SmartRecruiters Recruitment).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills