Queen Victoria Hospital NHS Foundation Trust
Quality Manager

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Exciting Opportunity for a Quality Lead
We have an exciting opportunity for an experienced Quality Lead to join our team and support the continued development of our Community Diagnostic Service. This role will play a key part in strengthening governance, quality assurance, and regulatory compliance across the sleep pathway, imaging, and physiological sciences.
Are you an experienced quality professional with a background in healthcare governance, accreditation, or clinical quality systems? We are looking to recruit into a Quality Lead position to drive forward quality improvement and compliance across our services.
For this role, you will need to:
- Work collaboratively across multidisciplinary teams
- Demonstrate strong leadership in quality management
- Be adaptable to the evolving needs of diagnostic services
Responsibilities
The Quality Lead will be responsible for:
- Overseeing the development, implementation, and maintenance of a robust Quality Management System across the Community Diagnostic Centre, Imaging, and Physiological Sciences services
- Ensuring compliance with all relevant regulatory and accreditation standards to support safe and effective patient care
- Promoting quality assurance principles and embedding these into routine clinical practice
- Working closely with multidisciplinary teams to ensure quality standards are consistently understood, applied, and sustained across all services
- Leading and delivering quality improvement initiatives, ensuring services evolve in line with regulatory requirements, audit outcomes, and best practice
- Managing projects focused on compliance, service development, and patient experience
- Collaborating with the Training Officer and departmental Quality Leads to ensure staff receive appropriate training and maintain competencies required for regulatory compliance
- Supporting staff development
- Monitoring training uptake
- Ensuring alignment with accreditation standards
- Promptly escalating any concerns relating to quality, accreditation, or compliance to the Lead Sleep Physiologist, CDC Service Manager, Service Quality Leads, and relevant Service Managers as soon as they are identified
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About Us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.


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We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Contact Information
For further details / informal visits contact:
Name: Nisa Pinto
Job title: Lead Sleep Physiologist and Service Manager
Email address: nisa.pinto1@nhs.net
Telephone number: 01342 305424
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