United Infrastructure Ltd
Quality Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Quality Manager
Project Quality Manager
United Infrastructure Location: Fort Augustus Office and Project Sites Across Scotland Reporting To: Project HSSEQ Manager
About United Infrastructure
United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across utility and social infrastructure sectors. Our team of highly skilled specialists deliver innovative solutions to complex clients’ challenges. We operate in two key areas:
- Utility Infrastructure: Designs, builds, and maintains critical water, energy (gas), power, and telecoms infrastructure for the UK’s largest network owners and operators.
- Social Infrastructure: Revitalises homes and communities through retrofit, refurbishment, and maintenance.
Equal Opportunities Statement
At United Infrastructure, we are committed to an inclusive experience for all. If you require support or accessibility adjustments, please let us know—we want this process to be the best possible for you.
Role Purpose
The Project Quality Manager is responsible for leading all Quality Assurance (QA) and Quality Control (QC) activities to ensure projects meet client specifications, contractual requirements, engineering standards, and company procedures. Working closely with operational, engineering, and delivery teams, this role ensures robust QA/QC processes are implemented throughout the project lifecycle.
You’ll drive a culture of quality, continuous improvement, and right-first-time delivery, split between the Glasgow office and project sites across Scotland. Regular engagement with project teams, subcontractors, suppliers, and client stakeholders will be key.
Key Responsibilities
Quality Leadership
- Lead implementation of the project’s Quality Management arrangements.
- Promote a proactive quality culture across all project activities.
- Provide professional quality advice to project management, engineering, and construction teams.
- Support the Project HSSEQ Manager in achieving quality objectives and performance targets.
- Champion a right-first-time approach to delivery.
Quality Assurance (QA)
- Develop, implement, and maintain the Project Quality Plan.
- Ensure compliance with:
- ISO 9001
- Client specifications
- Contract requirements
- Engineering standards
- Company management systems
- Coordinate internal and external quality audits.
- Support client and third-party assurance activities.
- Monitor quality performance and identify improvement opportunities.
Quality Control (QC)
- Establish and manage inspection and test regimes.
- Review and approve Inspection and Test Plans (ITPs).
- Ensure inspection hold points and witness points are implemented.
- Monitor inspection records and quality documentation.
- Verify completed works meet specifications before handover.
- Support site teams in managing quality control activities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Inspection & Assurance
- Conduct site quality inspections and assurance reviews.
- Monitor workmanship standards and compliance with approved procedures.
- Verify compliance with:
- Design requirements
- Construction specifications
- Client and industry standards
- Identify quality deficiencies and ensure corrective actions.
- Produce inspection reports and quality performance updates.
Non-Conformance Management
- Manage the Non-Conformance Reporting (NCR) process.
- Investigate quality defects and failures.
- Conduct root cause analysis and facilitate corrective action development.
- Track NCRs to closure.
- Analyse trends and identify recurring issues.
Documentation & Handover
- Oversee project quality records and document control.
- Ensure quality documentation is complete, accurate, and auditable.
- Manage quality handover packs.
- Verify as-built documentation before submission.
Supply Chain Quality Management
- Support quality assurance activities relating to suppliers and subcontractors.
- Participate in supplier audits and performance reviews.
- Ensure subcontractors comply with project quality requirements.
- Monitor and improve subcontractor quality performance.
Client & Stakeholder Engagement
- Act as the primary quality representative for the project.
- Attend project meetings and client quality reviews.
- Liaise with client quality representatives and auditors.
- Build stakeholder relationships and support inspections/audits.
Reporting & Performance Management
- Produce quality performance reports and KPI dashboards.
- Monitor and report on:
- NCR trends
- Inspection completion rates
- Audit findings
- Quality defects
- Corrective action status
- Provide regular updates to the Project HSSEQ Manager and Project Director.
Key Accountabilities
- Effective implementation of project quality management arrangements.
- Compliance with client, contractual, and regulatory requirements.
- Achieving quality objectives and project KPIs.
- Reducing defects, rework, and non-conformances.
- Successful completion of audits and inspections.
- Delivering accurate and complete project quality documentation.
Essential Qualifications
- HNC/HND or Degree in Engineering, Construction, Quality Management, or a related discipline.
- ISO 9001 Internal Auditor or Lead Auditor qualification.
- Full UK driving licence.
Desirable Qualifications
- Chartered Quality Institute (CQI) membership.
- ISO 9001 Lead Auditor qualification.
- Six Sigma Green Belt or equivalent.
- NEBOSH General Certificate.
- Temporary Works, NRSWA, or utility-related qualifications.
- Membership of a relevant professional institution.
Essential Experience
- Experience in a Quality Manager, Quality Engineer, or Senior Quality Advisor role.
- Experience managing QA and QC processes on major construction, utilities, or infrastructure projects.
- Strong understanding of inspection and test requirements.
- Experience in NCR management and corrective action processes.
- Experience in audits, quality inspections, and ISO 9001 environments.
- Experience working with operational and engineering teams.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience
- Power Transmission & Distribution experience.
- Substation, overhead line, or cable project experience.
- National Grid, SP Energy Networks, or SSEN project experience.
- Experience on major utility or infrastructure frameworks.
- Quality management for multi-disciplinary projects.
Skills & Competencies
Technical
- Quality Assurance and Control management.
- ISO 9001 Quality Management Systems.
- Inspection and Test Plans (ITPs).
- Root Cause Analysis.
- Audit and Assurance Techniques.
- Quality Documentation and Handover Processes.
Leadership & Stakeholder*
- Influencing and stakeholder engagement.
- Coaching and mentoring.
- Ability to challenge poor quality standards.
- Strong decision-making capability.
Personal
- Excellent communication skills.
- Strong attention to detail.
- Organised and methodical approach.
- Analytical problem-solving skills.
- Ability to manage multiple priorities and deadlines.
Performance Measures
- Quality KPI achievement.
- Number and severity of NCRs.
- Defect and rework rates.
- Audit and inspection results.
- Corrective action closure rates.
- Client quality performance scores.
- Handover documentation compliance.
- Right-first-time delivery performance.
Values & Behaviours
The Project Quality Manager must demonstrate:
- Visible leadership, integrity, and accountability.
- Commitment to excellence in all project stages.
- Promotion of a quality culture ensuring safe, efficient, and right-first-time delivery.
- Alignment with client, stakeholder, and business expectations.
Why Join United Infrastructure?
United Infrastructure invests in its people, viewing them as the most valuable asset. Join us on an exciting journey in a fast-growing, ambitious organisation:
- Personal and professional growth in a supportive environment.
- Innovative projects that drive sustainable infrastructure.
- Freedom of expression and career development opportunities.
- A diverse, dynamic team embracing change and innovation.
Are you ready to be part of a transformational team shaping the UK’s future infrastructure?
Direct Application Only: United Infrastructure operates a direct sourcing model and does not accept speculative CVs from agencies. Unsolicited CVs will be deemed a gift. No fees apply in such cases.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills