HS2
Quality Manager
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Quality Manager
Quality Manager – HS2 Ltd
Base salary: £46,406 to c.£54,595 per annum, with negligible pay progression. Additional benefits:
- Flexible benefits fund of 20% (fully pensionable, paid on top of base salary)
- Extensive range of competitive benefits (full details available on our website).
About the Role
HS2 Ltd seeks a Quality Manager to provide leadership and support on quality assurance for our delivery teams and supply chain. This role ensures a right-first-time ethos to guarantee the safe, efficient, and compliant delivery of HS2 projects.
As Quality Manager, you will:
- Monitor supply-chain compliance against contracted standards (WI 600, ISO 9001, etc.), confirming quality management systems are effective.
- Advise project delivery teams on quality-related issues, including key concerns, recommended actions, and lessons learned, via clear reporting.
- Conduct risk-based audits of the supply chain and coordinate heavy surveillance with other HS2 functions.
- Analyse non-conformances and defects, identify root causes, and implement preventative measures.
- Lead the Get It Right initiative to measure the cost of poor quality.
- Promote knowledge sharing across teams (best practices, High Potential Incidents (HiPo), and lessons learned).
- Monitor contractor deliverables using right-first-time acceptance rates, ensuring continuous improvements.
- Review, review, and approve supply-chain quality documentation (Quality Management Plans, Audit Schedules, etc.).
- Serve as the Quality SME, providing technical support and assimilating operational quality for project teams.
- Train project teams and suppliers on HS2’s quality requirements, processes, and metrics.
- Support supplier selection and quality management for new projects.
- Ensure compliance with HS2’s Integrated Management Systems (IMS) controls.
- Actively embed Equality, Diversity, and Inclusion (EDI) into all roles and policies.
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About You
Essential Skills & Qualifications
- Qualification: Degree, HND, or HNC (preferably in engineering, construction-related subject, or quality assurance).
- Accreditation: IRCA-approved ISO 9001 Lead Auditor certification required.
- Experience in audit, oversight, and assuring processes within 3 lines of defence frameworks.
- Strong writing & reporting skills for stakeholder engagement.
- Executive authority with negotiation skills, including influencing without formal responsibility.
- Mitigation skills for quality-related tender appeals & risk minimisation.
- Capability to set KPIs for project quality performance, track compliance, and analyse data.
Experience Requirements
- Measured quality performance against targets, improving business processes.
- Leadership in operational quality & risk management within high-volume environments.
- Operational audit implementation, trend analysis, and actionable reporting.
- Risk assessment of threats to compliance, developmental solutions.
- Data analytics on quality metrics (Non-Conformances, Defect Logs, trends), correcting systemic failures.
Core Values & Work Requirements
- Commitment to HS2’s core values: Safety, Leadership, Integrity, and Respect.
- Strict adherence to Equality, Diversity, and Inclusion (EDI) policies and procedures.
- Commitment to HS2's Safety Culture through adherence to ‘Safe at Heart’ principles.
Compensation & Benefits
This is a safety-critical role, with salary depending on experience.
- Base salary range: £46,406 to £54,595 (no kincentives).
- 20% Flexible Benefits fund (pre-tax compensation), linked to enhanced HR offerings.
- Competitive benefits package including further discounts, pensions, and flexible health options.
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Application Guidance
Applications are assessed against CV merit alone (no application forms required).
- Submit an updated CV (Word format) only (company policy: according to set criteria).
- Anonymised shortlisting is applied by HR, placing focus on professional qualifications. closing date**: Applications received after the cutoff may be overlooked.
Important Updates on Right to Work
HS2 Ltd does not sponsor visas. Applicants must currently hold a Right to Work status and will be subject to Home Office verification (including right to work checks) prior to interview stage. Some temporary work visas will render you ineligible for this position.
Pre-employment includes:
- Background checks (DBS, education/fitness checks).
- Financial risk assessment and references.
For further detail, please refer to our job description/website.
About HS2 Ltd
Mission:
HS2 Ltd will be the backbone of a high-speed rail network connecting Britain's major cities with efficiencies and greater capacity. It cements socio-economic strides, invigorates local economies, and serves as a gateway for career progression for the next generation of rail industry workers.
Core Commitment
Arguably a safety-critical industry, HS2 remains committed to providing an inclusive workplace with transformative Equality and Diversity Initiatives (EDI). This is underpinned by:
- Safe and welcoming environments for all.
- Flexible working and personal development opportunities.
- Sustained support for employee-led networks, aim to align with EDI priorities.
The culture reflecting Respect, Integrity, Leadership, and Safety is central to all operations, governance, and decisions at HS2.
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