Jacobs
Quality Manager - Rail
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At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your Impact
You know that quality is about far more than compliance.
In this role, you'll help shape how major infrastructure and engineering projects are delivered, ensuring quality is embedded from the outset rather than inspected in at the end.
- You'll work alongside Programme Directors, Project Managers, Technical Directors and project teams to reduce risk, strengthen governance and improve delivery performance.
- Your expertise will help teams identify issues before they become problems, improve consistency across projects, and translate lessons learned into practical improvements that benefit future work.
- You'll play a key role in creating confidence for clients, delivery teams and partners by ensuring projects are governed effectively, contractual requirements are met, and quality standards are applied in a way that supports successful project outcomes.
- Your influence will extend beyond individual projects. The systems, processes and improvements you develop will help raise standards across programmes, frameworks and delivery teams.
About The Opportunity
We're looking for a Quality Manager to join our Delivery Excellence team and help shape how major engineering and infrastructure projects are delivered.
This is a role for someone who sees quality as more than compliance. You'll work alongside Programme Directors, Project Managers, Technical Directors and project teams to embed effective quality management practices that improve project performance, reduce risk and strengthen client confidence.
- Supporting a diverse portfolio of programmes and projects, you'll help teams navigate complex contractual, regulatory and governance requirements while ensuring quality is embedded throughout the project lifecycle.
- You'll develop practical quality plans, assurance processes and governance frameworks that support successful delivery rather than create unnecessary bureaucracy.
- Working across project teams, clients and delivery partners, you'll identify risks and opportunities early, lead reviews and audits, support root cause investigations, and use project data and lessons learned to drive continuous improvement.
- You'll also play a key role in helping teams improve ways of working, share best practice and deliver better outcomes for clients and stakeholders.
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What makes this opportunity different is the breadth of influence you'll have. Rather than focusing solely on audits or compliance activities, you'll work closely with project leadership and technical specialists to improve how projects are planned, governed and delivered.
Success in this role means helping project teams consistently achieve high standards, reducing quality-related risks, strengthening delivery performance and creating a culture where continuous improvement becomes part of everyday project delivery.
Here's What You'll Need
- Experience delivering quality management within engineering, infrastructure, design, construction or related project environments.
- Practical understanding of quality management systems and their application within projects and programmes.
- Knowledge of ISO 9001, 14001 and 45001 with experience applying quality management principles in complex delivery environments.
- Ability to influence stakeholders and build credibility across multidisciplinary teams.
- Experience developing or supporting project quality plans, assurance activities or governance processes.
- Strong problem-solving skills, including the ability to facilitate investigations and identify root causes.
Work That Matters
You'll have the opportunity to influence the quality and performance of high-profile engineering and infrastructure projects that deliver meaningful outcomes for clients and communities.
Broad Exposure and Influence
This role provides visibility across projects, programmes and leadership teams, giving you the opportunity to shape how quality is approached across a diverse portfolio of work.
Professional Growth
You'll work with experienced project, technical and quality professionals while continuing to develop your expertise in governance, assurance, risk management and continuous improvement.
Collaborative Culture
You'll be part of a team that values knowledge sharing, practical problem-solving and continuous learning. Your ideas and recommendations will be welcomed and encouraged.
Flexibility
We recognise that people perform at their best when they can balance work and life commitments. Flexible and hybrid working arrangements are available where project requirements allow.
Rewards And Benefits
In addition to a competitive salary, you'll have access to a comprehensive benefits package, professional development opportunities and support for ongoing learning and career progression.
#Qualitymanagement #Rail #Transportation
Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.
We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.
Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https//www.vercida.com/uk/employers/jacobs to view and access our roles.
As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
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