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Quality Practitioner Apprenticeship
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Quality Practitioner Role
The broad purpose of the Quality Practitioner role is to deploy effective Quality Practices to ensure we fulfil the contractual and regulatory requirements of our customers and other stakeholders alongside our own business requirements.
In your daily work, you will interact with a variety of teams within the organisation (e.g. technical, procurement, manufacturing, and operational) and external organisations, such as customers, suppliers and certification bodies when required.
The individual will be expected to be an advocate for implementing Quality Practice and Governance.
A typical day will include internal meetings to review quality performance, such as:
- Gathering and analysing quality performance data
- Inspection or audit findings
- Carrying out audits or inspections
- Stakeholder visits
- Interacting with people from other functions to plan the quality delivery system for their area of responsibility
Individuals will also support and develop people within and outside the Quality Function.
Quality Practitioners are part of the QA/QC Job Family and the parent Technical Function, which ensures technical excellence, assurance and performance across all projects and opportunities from pre-project, early engagement and work winning through to detailed delivery. The Technical function is part of our Engineering Enterprise and is aligned with our overall strategy to maximise DFMA, Digital Engineering, and Early Engagement.
Quality Practitioners will receive the appropriate on and off the job training to allow you to become an experienced Laing O'Rourke Quality Practitioner.
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes.
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
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Entry Requirements
We are looking for graduates who meet the following criteria:
- 4 GCSEs at C/4+
- Minimum of 96 UCAS points, 3 A-levels at C grade or equivalent
- Have strong numeracy and literacy skills
- Be flexible as you may be required to work away
- Be eligible to work in the UK. We cannot offer visa sponsorship
Additional Entry Requirements
We are looking for candidates who meet the following criteria:
- You must be eligible to work in the UK with a valid work permit
- Entry grades will be listed within each job description and they will differ from role to role
- To qualify for this programme, you will need to have a minimum of three A-Levels/or equivalent
Our Technical Apprenticeship programme is developed for individuals with a passion for construction and engineering. It combines college and work-based training, allowing you to build your skills and gain a recognised qualification while working on some of the most exciting projects in the UK.
Your earnings can increase over time with an apprenticeship.
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
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