The businesses of Merck KGaA, Darmstadt, Germany
Quality Specialist 3 (Supplier Management)
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Your Role
In your role as Quality Specialist 3 (Supplier Management), you will lead supplier management activities to ensure quality and compliance across our supplier base. You’ll raise supplier complaints, manage supplier quality agreements, oversee supplier change notifications, and conduct on-site supplier audits. This is your chance to strengthen sourcing resilience and partner with suppliers to uphold our quality standards.
Key Responsibilities
- Raise and manage supplier complaints, including tracking resolution and corrective actions.
- Lead the creation, maintenance, and enforcement of Supplier Quality Agreements (SQAs).
- Manage supplier change notifications (SCNs) and ensure timely, compliant implementation.
- Plan and perform on-site supplier audits, including preparation, execution, and CAPA follow-up.
- Collaborate with internal teams (Procurement, QA, QC) to drive supplier-related improvements.
- Maintain accurate documentation and audit trails for all supplier activities.
- Support continuous improvement initiatives related to supplier quality and risk management.
- Travel to suppliers' sites, mostly local to Glasgow but your role will also include European travel.
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- Degree in a relevant field (e.g., Life Sciences, Engineering, or Quality Management).
- 1+ years of experience in a supplier quality / supplier audit / supplier management role.
- Strong understanding of supplier quality agreements, change notifications, and risk assessments.
- Proven experience planning and conducting supplier audits (on-site preferred).
- Excellent analytical, communication, and stakeholder-management skills.
- Detail-oriented with strong problem-solving abilities and a quality mindset.
- Ability to work autonomously and collaboratively in a cross-functional environment.
- Proactive, with strong organizational and time-management capabilities.
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