South Wales Police
Quality Support Assistant
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Would you like a career like no other? If so… Join Us
The Tri-force Forensic Alliance brings together hundreds of people with the same aim – to keep the communities of South Wales, Gwent, and Dyfed Powys safe.
We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.
We are a collaborative multi-discipline Forensic Service for the 3 Southern Wales forces which delivers a fit for future forensic provision to investigating teams and communities.
We are looking for someone to #JoinUs as a Quality Support Assistant in our Quality Management Team. Could you be who we are looking for?
About The Team/Department You Will Be Joining
The Tri Force Forensic Alliance (TFFA) serves the communities of Dyfed Powys, South Wales Police and Gwent Police areas and comprises diverse forensic units including Crime Scene Investigation, Forensic Collision Investigation, Specialist Imaging, Evidence Recovery, Fingerprint Comparison, Drugs Examination and Digital Forensic Units.
You will be joining the Quality Management Team who support all forensic units in the delivery of quality standards required by the statutory Forensic Science Regulator’s Code of Practice and other relevant regulatory standards.
About The Role And Your Key Responsibilities
You will support the Forensic Units within the TFFA to maintain their existing UKAS accreditations and expand scope as necessary. You will also support units to work to BS EN ISO: 17025, ISO: 17020 standards, the statutory Forensic Science Regulator’s Code of Practice, ILAC G: 19 and any other regulatory requirements.
Based in Carmarthen, you will conduct quality audits of procedures within the TFFA forensic units, primarily in the Dyfed Powys force area, and raise any identified non-conformances or recommendations for improvements. You will support the maintenance of TFFA Quality Management System (QMS), including the maintenance of schedules and document control.
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What skills and experience do we need you to bring to the role:
Essential Skills
- Must be computer literate and proficient in Microsoft applications.
- Must have good organisational skills and the ability to prioritise and organise own workload.
- Must demonstrate the ability for attention to detail.
- Must have excellent communication skills, both written and verbal.
- Previous experience of computerised office systems and administration essential.
Desirable Skills
- Welsh Language Level 2 - Can understand the essence of a conversation, convey basic information, contribute to meetings, transfer telephone calls and respond to simple requests in Welsh. Also introduce oneself and others by name, role, and location/organisation.
- Must be competent in Excel, ideally intermediate or advanced level.
Essential Knowledge
- Must evidence previous experience of working to deadlines.
- Experience presenting relevant data and information to a variety of audiences both internal and external to an organisation.
Desirable knowledge
- Knowledge of a policing or forensic environment and an awareness of Police systems and processes.
- Knowledge of ISO quality standards.
- Experience with UKAS accreditation.
- Experience working in a Quality Management System.
- Experience of Auditing.
There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more, click here for more information.
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The successful Candidate must be willing to undergo vetting to RV Vetting.
Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis
As an equal opportunities’ employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from ethnically diverse candidates.
To support the ambition of a diverse workforce, South Wales Place is able to offer a Guaranteed Interview Scheme (GIS). The GIS is available for people living with a disability or identify as ethnically diverse.
If you are an applicant who is living with a disability or from an ethnically diverse background (Black, Asian and Minority Ethnic) and would like to be considered under the GIS, you must meet the essential minimum criteria for the role as outlined in the advert and role profile. You should take time to evidence that you meet each of the essential criteria in your application form and/or personal statement and CV.
If you would like any more information about the role, please contact steven.robinson@south-wales.police.uk
First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, click here for more information. Please note the successful candidate must be willing to undergo vetting to the required level
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