Formel D Group
Quality Team Leader Position
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Role: Team Leader, UK Quality Confirmation Centre (QCC) entry level supervisor.
Reporting to: Senior Shift Leader (On-shift)
Department: Quality Operations
The UK QCC Team Leader (TL) will support to ensure customer containment and rework activities are successfully delivered on-time and at the right cost and quality ensuring customer expectations are met or exceeded at all times. He/She will also be required to support achievement of Customer Key Project Indicators (KPI’s).
The TL will be based on-site at the Customer's main manufacturing facility, but may be required from time to time to work off-site at our satellite operations facilities.
The TL will supervise a team of Quality Inspectors plus from time to time there may be additional ad-hoc roles such as Mechanics, Electricians necessary. The TL will support to ensure all team members are adequately trained and are provided with all necessary PPE, tools to perform their duties to the best of their ability.
Key Duties and Responsibilities:
- Support and conduct visual inspection within the QCC environment.
- Supervise a team of Quality Inspectors and any other ad-hoc roles.
- Support to ensure successful coordination, organisation, and execution of quality containment and rework projects to protect the OEM’s production. Ensuring only OK parts are passed to or accepted on-line ensuring no disruption is caused to the customer's production or build plans.
- Ensuring current and new employees are trained to applicable quality inspection and rework standards including the use of and application of eQCC (Formel D’s Electronic Data Management System, Training provided).
- Conduct random checks and audits to ensure process adherence and to ensure compliance with inspection results and quality standards. Setting the standard for the team to follow the standard operating procedures.
- Coordinate quality control, rework, and/or logistics.
- Ensure a smooth flow of materials.
- Support to ensure each project is delivered on-time, as budgeted, and within scope by the team.
- Inspect and rework parts when required.
- Ensure eQCC is used for data capture for all inspection and rework projects.
- Liaise directly with the OEM and Customers/Suppliers (internal and external) as necessary.
- Support to ensure all working hours are all sold to projects.
- Be an advocate to ensure unnecessary waste is kept to a minimum.
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Safety:
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- Accidents: Support to ensure all accidents are reported in line with company standards.
- Accident Prevention: Support to ensure near misses are reported and encourage accident prevention and meeting monthly KPI’s.
- Procedures & Reporting: Support to ensure on-site incident procedures are followed.
Customer Satisfaction:
- Be an advocate for continuous improvement.
- Lead by example.
- Promote and develop relationships with both internal and external customers.
Leadership:
- Motivate the team ensuring full engagement on specific projects to which they are assigned.
- Be a mentor to your team, lead by example.
Requirement:
- Experienced working with OEM’s and Suppliers in the Automotive industry.
- Good working knowledge of quality standards & procedures.
- A keen eye for detail.
- Good organisational skills.
- Knowledge of MS Office tools.
- Good written and oral communication skills.
- Motivated, and able to motivate others.
- Willingness to and want to progress into quality management.
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