Techtronic Industries - TTI
Quality Technician
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Quality Technician
About Vax
Our heritage-rich, expert-led business has always had the same goal: to prioritize innovation and to design easy-to-use products that seamlessly integrate into our customers' lives, offering reliable, quick solutions to cleaning homes, whatever the mess. Vax has forged its reputation as a brand that focuses on the needs of its customers. Our culture of innovation is at the heart of everything we do and we work hard to constantly think of new ways to improve our products, ensuring that we deliver premium quality products for our customers.
Quality Technician
This is a great role to join our well-established Quality Function at Vax. Reporting to the Quality Manager, the technician is responsible for supporting the Quality team by performing key inspection and quality assurance activities. This is a brilliant entry-level role for an inquisitive technician looking to forge a career within an experienced Quality team.
Once in the role, you will be responsible for ensuring customers’ returns are inspected and responded to in the priority of receipt. You will be required to have completed a comprehensive inspection, recording evidence of your findings and responding to customers with the outcome. This role will require great planning and organisational skills daily.
Day to Day
The Quality technician is a very practical role with time spent with the Quality engineers in the workshops and warehouse understanding, documenting, and recording corrective actions. Day-to-day duties include:
- Complete personal injury and property damage activities to identify quality issues
- Perform wet damage inspections and unfit-for-purpose inspections to assess product condition and determine necessary actions
- Inspect customer returns, determine appropriate actions, and respond accordingly.
- Manage the workshop and warehouse, ensuring an organised and safe working environment.
- Oversee stock movements, ensuring accurate tracking and storage of returned and defective products.
- Assist Quality Engineers with investigations, providing detailed inspection reports.
- Collaborate with Customer Service teams, providing insights on customer returns and quality concerns
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What we need from you
- Inspection Accuracy. This is a large part of the role therefore, we need an individual who prides themself on accuracy
- Strong attention to detail and ability to identify defects.
- Hands-on approach with a problem-solving mindset.
- Understanding of quality control processes and inspection techniques.
- Ability to work independently and as part of a team
#L1-DM1 #VAX #HYBRID
About TTI
Techtronic Industries (TTI) is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. An unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture.
- Brand loyalty is a cornerstone for sustainable growth and increased profitability. We highly regard and respect our brands and all of the end-users who invest their confidence in them.
- TTI is delivering a tidal wave of change in multiple industries with its cordless technology leadership. Whether power tools, floorcare, or outdoor products. We believe in continually challenging accepted standards, exploiting, adapting, and improving technologies to create better products for higher-value brands.
- Our operational excellence is the engine that provides the power to innovation. This means examining every single aspect of bringing a product to market and questioning how to improve the efficiency of even the smallest detail.
- TTI understands that the greatest investment for every organization is in its people. At TTI, we invest heavily in developing current and future leaders. Filling the growing TTI management needs is the Leadership Development Program through aggressive university recruitment, training, and promotion ladder for high-potential talent.
- Instilling ESG (Environmental Social Governance) best practices along our value chain drives TTI’s approach to sustainability in the way we operate, what we produce, how we source and the way we live. Sustainability is at the core of our business today and is the bedrock for both the development of our business.
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Our Values
Vax is made up of people who have a shared understanding of our mission and vision. Our values define who we are and what we stand for:
- Trust – We’re experts and everything we do is based on brilliant knowledge.
- Honesty – Our commitment to doing the right means we are always open and transparent.
- Resilience – For decades, we have embraced change and been agile in what we do. We aren’t easily discouraged.
- Innovation – We’re curious and explore opportunities, innovating to benefit our customers and business.
- Valued – We are better when each of us feels included and respected for who we are and what we contribute.
- Energy – We are positive thinkers, excited about what we do.
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