Betsi Cadwaladr University Health Board
Radiology Medical Secretary - INTERNAL
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Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
THIS POST IS FIXED TERM/SECONDMENT FOR 8 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting opportunity has arisen for an experienced and enthusiastic Medical Secretary to join the Radiology team at Wrexham Maelor Hospital on a secondment basis until 31 March 2027.
This is a rewarding role within a busy and supportive department, providing an excellent opportunity to further develop your administrative and secretarial skills whilst supporting the delivery of high-quality patient care. As a Band 4 Medical Secretary, you will play a key role in ensuring the smooth day-to-day running of the service, working closely with Consultant Radiologists, clinical colleagues and administrative teams across the Health Board.
We are looking for an organised, motivated and proactive individual with excellent communication and interpersonal skills who can work effectively both independently and as part of a team. The successful candidate will be able to manage competing priorities, maintain confidentiality and demonstrate a commitment to providing a professional and patient-focused service.
If you thrive in a fast-paced environment and enjoy making a positive contribution to patient care behind the scenes, we would welcome your application.
Main Duties of the Job
The successful candidate will provide a comprehensive, confidential and high-quality medical secretarial service to Consultant Radiologists and the wider Radiology team.
Key Responsibilities will include:
- Managing and prioritising clinical correspondence
- Processing reports and documentation
- Organising and maintaining diaries
- Responding to patient and professional enquiries
- Arranging meetings
- Maintaining accurate patient records
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The post holder will be responsible for ensuring administrative processes are completed efficiently and in line with departmental procedures and performance standards.
You will work closely with clinical and administrative colleagues to support patient pathways, assist with workload coordination and help ensure the smooth operation of Radiology services. The role requires excellent organisational skills, attention to detail and the ability to use initiative when managing a varied workload within a busy environment.
The post holder will also provide guidance and support to colleagues when required, contribute to service improvements and maintain a professional approach when handling sensitive and confidential information.
This role offers an excellent opportunity to contribute to a patient-centred service while developing your skills within a dynamic and evolving specialty.
Working for Our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
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Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential criteria
- NVQ Business administration L4 or equivalent experience
- Or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA / OCR level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
Desirable criteria
- Management qualification or working towards
- NVQ 3 Customer Service
Experience
Essential criteria
- Experience of coordinating administration activities
- Experience of working as a medical secretary
- Experience of organising workload and people
Desirable criteria
- Previous NHS Experience
Skills
Essential criteria
- Excellent communication skills
- Advanced typing skills
- Will work unsupervised
- Excellent organisational skills
- Will prioritise own workload
- Minute taking experience
Desirable criteria
- ESR Self Service (or equivalent experience using it)
- Knowledge of Referral To Treatment process (RTT)
Knowledge
Essential Criteria
- Evidence of Continual Personal development
- Knowledge and ability to use Microsoft Office applications
Desirable criteria
- Knowledge of Referral To Treatment process (RTT)
Personal Qualities
Essential Criteria
- Good team working ethic
- Enthusiasm and commitment
- Proactive and positive attitude
- Be innovative to meet the challenges of a changing organisation
- Customer focused approach
Other
Essential criteria
- If required be able to travel between sites if relevant to the demands of the post
Desirable criteria
- Welsh speaker
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