Rapid

Nature & Scope

The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.

The successful candidate will be required to demonstrate a responsible and safe approach to unplanned hazardous situations. They will be required to deal professionally with members of the public, emergency services, and local authorities when representing UK Power Networks in emergency situations. They will work as part of a team covering a 24-hour shift rota pattern.

Competencies, Knowledge, Experience And Qualifications

The successful candidate will preferably be authorized for HV and LV switching and fuse replacement, and if possible, that they will have developed metering skills.

Training will be offered to all staff to be able to identify and/or rectify customer internal wiring/metering issues, LV network faults, installation of temporary LV generators, and HV switching to restore supplies.

Technically competent, they are likely to be qualified up to a minimum of C&G 232 or equivalent, ideally up to ONC/HNC or equivalent in Electrical Engineering.

Key Competencies

• Flexibility and able to work alone and in a team environment
• Ability to problem solve in a practical way
• Able to work under pressure, meet tight deadlines, manage their own workload, and be self-reliant
• Excellent communication skills to be able to establish strong informal relationships with colleagues across Networks
• Customer-focused to be able to develop a good rapport with customers
• Hold a full Clean UK Driving Licence

Desirable

Located in the area or able to travel to the area in good time, or able to relocate

Personal Characteristics

• Strong safety focus required
• Must be customer-focused
• Must be willing to undertake standby duties

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control, and those who might be affected by the work undertaken, i.e., public, visitors, and employees of other organizations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence, and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to the maximum safe working load of the safety equipment that is used.

If in doubt, ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre-employment checks.

If you have any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.