BNP Paribas
Rating Administrator (Birmingham)
Birmingham
Posted 1 day ago
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The Role
Provision of administration service to a team of surveyors within the Rating Business lines.
Responsibilities
- Support delivery of Rates Management service to the Rates Management Unit
- Obtain information from clients/billing authorities and respond to queries
- Provide internal updates to colleagues and management
- Validate rate demands for payment and instruct payments as appropriate
- Review and follow up queries with billing authorities, clients, colleagues and other stakeholders
- Proactively monitor and pursue business rates refunds
- Effective and efficient administration relating to business rate liabilities
- Prioritisation of incoming workload and ability to manage deadlines and key dates
- Follow processes in line with internal procedures and expectations
- Attention to detail and ability to keep accurate records
- Accurate and timely execution of duties
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Person specification
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Qualifications
- A level, ideally Maths and English
Experience
- Good literacy and numeracy skills
- Solid administrative experience in similar role
- Proficient in the use of MS Word, PowerPoint and Excel
- Ability to prioritise and manage workload effectively
- Self-motivated and able to work unsupervised
- Excellent planning and organisational skills
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Jessica, London
Skills
Administration
Rates Management
Client Communication
Query Resolution
Payment Processing
Attention to Detail
Record Keeping
Workload Management
Self-Motivation
Planning
Organizational Skills
MS Word
PowerPoint
Excel