RBC Brewin Dolphin
RBC Brewin Dolphin - Director, Intermediaries Services and Strategy
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RBC Brewin Dolphin - Director, Intermediaries Services and Strategy
Director, Intermediaries Services & Strategy
We are seeking a Director, Intermediaries Services & Strategy to join our Intermediaries department on a permanent basis. This fast-growing channel manages over £25bn in assets and drives innovation across RBC Brewin Dolphin.
You will be a trusted strategic leader and partner, driving transformational change within the Intermediaries channel. In this role, you will:
- Collaborate with the Head of Planning & Execution and Intermediary ManCo to design the Target Operating Model.
- Lead key strategic initiatives, including technology and digital transformation.
- Deputise for the Head of Planning & Execution, managing senior stakeholder requests and engagements across the organisation.
- Shape the future direction of our fastest-growing business channel and make a lasting impact on the Group.
This role is permanent, full-time, requiring 4 days in-office per week.
Key Responsibilities
Lead and deliver strategic projects to enhance Channel performance and business outcomes, with a focus on our Thrive strategic goals.
- Represent RBC Brewin Dolphin at governance forums, committees, and external stakeholder meetings, ensuring consistent messaging and alignment.
- Champion change initiatives and lead cross-functional engagement with working groups and implementation readiness boards for seamless delivery.
- Build and maintain strategic partnerships with HR, Finance, Marketing, Risk, Compliance, and Business Management to develop integrated business solutions.
- Provide accurate, timely, and actionable management information to support ManCo decision-making and reporting.
- Monitor business SLAs across client-facing and second-line functions, ensuring continuous improvement and corrective actions.
- Prepare strategic papers, board submissions, and presentations for ManCo and governance committees, translating complex information for senior stakeholders.
- Deputise for the Head of Planning & Execution during absences, liaising with direct reports and Channel stakeholders.
- Build, recruit, and lead a growing team, ensuring effective performance management, development, and career frameworks.
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Requirements
Must-Have
- Extensive experience in team leadership and people management within a fast-paced, transformational environment.
- Significant knowledge and experience in Wealth Management.
- Demonstrable project management experience (from inception to completion).
- Robust change management expertise and ability to guide stakeholders through organisational transformation.
- Strong relationship-building skills, with excellent influence and communication across all organisational levels.
- Meticulous attention to detail, with excellent written and verbal English.
- Broad understanding of compliance, AML/KYC, and governance in financial services.
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Nice-to-Have
- Experience in an Intermediaries function or familiarity with IFA businesses.
- A project management certification or equivalent professional qualification.
What RBC Offers You
- A comprehensive Total Rewards Programme, including bonuses, flexible benefits, and competitive compensation.
- Supportive leadership through coaching and career development opportunities.
- Opportunities to work with industry outstanding professionals.
- The chance to make a lasting difference and impact.
- A dynamic, collaborative, and high-performing team.
- Access to a world-class training programme in financial services.
About RBC
We embrace the following shared values:
- Client First
- Integrity
- Collaboration
- Respect
- Excellence
Diversity and inclusion are core to our global success. At RBC, we strive to create an inclusive workplace where employees feel supported, empowered, and inspired to innovate, grow, and thrive.
Job Specification
- Location: London, UK (with commutable access to RBC Brewin Dolphin offices).
- Hours per week: 35.
- Employment type: Full-time.
- Platform: Wealth Management.
- Job Type: Regular.
- Pay Type: Salaried.
- Application Deadline: 15 July 2026 (by 11:59 PM).
#RBCBD
Applications will be assessed on merit. Qualified candidates may be contacted for further review.
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