Royal Bank of Canada
RBC Brewin Dolphin - Director, Intermediaries Services and Strategy
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RBC Brewin Dolphin - Director, Intermediaries Services and Strategy
Director, Intermediaries Services & Strategy
What is the opportunity?
We are looking for a Director, Intermediaries Services & Strategy to join our Intermediaries department on a permanent basis. Intermediaries are a fast-growing channel managing over £25bn in assets and driving innovation across RBC Brewin Dolphin.
You will be a trusted strategic partner and leader who will drive transformational change across the Intermediaries channel. In this role, you will:
- Support the Head of Planning & Execution and Intermediary ManCo in designing our Target Operating Model
- Lead key strategic initiatives, including our technology and digital transformation
- Act as a deputy to the Head of Planning & Execution, managing senior management and C-Suite requests
- Influence stakeholders at all levels across the organisation
This is an excellent opportunity to:
- Lead a growing team
- Shape the future direction of our fastest-growing business channel
- Make a lasting impact across the Group
Permanent, full-time role with 4 days per week in the office. We consider applicants within commutable distance to any of the RBC Brewin Dolphin office network.
What will you do?
- Lead strategic project delivery and drive transformational initiatives that enhance Channel performance and business outcomes, supporting Thrive strategic goals
- Represent Intermediaries across RBC Brewin Dolphin governance forums, committees, and external stakeholder meetings to ensure consistent messaging and alignment
- Champion change initiatives and lead cross-functional engagement with working groups and implementation readiness boards for seamless delivery
- Build and maintain strategic partnerships with:
- HR
- Finance
- Marketing
- Risk
- Compliance
- Business Management to develop integrated business solutions
- Provide accurate, timely, and actionable management information to support ManCo decision-making and reporting obligations
- Monitor performance against business SLAs across client-facing and second line of defence functions, driving continuous improvement and corrective actions
- Prepare strategic papers, board submissions, and presentations for ManCo and governance committees, translating complex information for senior decision-making
- Deputise for the Head of Planning & Execution during absences, providing principal contact and support to direct reports and Channel stakeholders
- Build, recruit, and lead a growing team, ensuring:
- Strong performance management
- Development of direct reports
- Establishment of a clear career framework
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What do you need to succeed?
Must-have
- Extensive experience in:
- Team leadership and people management within a fast-paced, transformational environment
- Previous experience with Wealth Management
- Demonstrable experience in managing or delivering projects from inception to completion
- Robust knowledge of change management and the ability to lead stakeholders through organisational transformation
- Strong relationship-building skills, capable of influencing and communicating effectively across all organisational levels
- Meticulous attention to detail with excellent written and spoken English
- Broad understanding of compliance (including AML/KYC) and governance requirements relevant to financial services
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Nice-to-have
- Experience within an Intermediaries function and/or familiarity with IFA businesses
- A Project Management certification or similar professional qualification
What is in it for you?
We thrive on challenge, using progressive thinking to grow and work together.
- Total Rewards Programme:
- Competitive compensation
- Flexible benefits
- Bonuses
- Leadership support through coaching, development opportunities
- Opportunity to work with the best in the field
- Ability to create lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training programme in financial services
Our Purpose & Values
At RBC, we uphold the Client First, Integrity, Collaboration, Respect, and Excellence. Our commitment to an inclusive workplace ensures diverse perspectives fuel our growth as one of the world’s leading banks.
We nurture a supportive environment that enables employees to perform at their best, innovate, and develop professionally — shaping our Purpose of delivering value for clients and communities.
Location
- Address: 16 St Helens Place, London, UK
- Employment Type: Full time
- Work Hours Per Week: 35
Apply by: 2026-07-15 (applications accepted until 11:59 PM on the day prior)
Applications will be reviewed during the stated period.
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