Birmingham City University
RBC Enterprise Officer
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About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
The Royal Birmingham Conservatoire (RBC) Enterprise Officer will provide essential support to the RBC Professional Engagements Team and contribute to the Conservatoire’s broader enterprise and engagement activities. A primary responsibility of the role is the continued development and expansion of the Conservatoire’s ‘Book a Musician’ service, ensuring a high-quality and professional experience for students, graduates and external clients. The postholder will additionally support the creation of a parallel booking service for Acting, alongside contributing to the establishment of a new Teaching Agency. The role also encompasses support for Continuing Professional Development (CPD) programmes, Summer Schools, and the preparation of institutional reporting related to knowledge exchange and innovation funding.
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Key Responsibilities
Professional Engagements
- Act as a point of contact for external clients seeking to engage RBC Music and Acting students and graduates.
- Develop client relationships and identify new business opportunities to increase professional performance opportunities.
- Coordinate bookings, contracts, invoices, payments, travel, and accommodation arrangements.
- Liaise with academic staff to identify suitable performers and maintain records of eligible musicians.
- Negotiate engagement fees in line with industry standards and relevant regulations.
- Monitor budgets and maintain accurate financial and administrative records.
- Ensure compliance with UKVI and University procedures relating to student employment.
- Collect and analyse feedback from clients and students to improve services.
Growth and Development
- Support the creation of ‘Book an Actor’ and the RBC Teaching Agency.
- Develop employability opportunities for students across a range of disciplines, including Acting, Stage Management and Applied Theatre.
Enterprise and Engagement Support
- Assist in the delivery of CPD programmes and Summer Schools.
- Support enterprise and engagement initiatives across the Conservatoire.
- Gather and report data for HE-BCI, KEF and HEIF requirements.
- Undertake other duties appropriate to the grade of the post.
Essential Criteria
- Degree in Music or Acting, or equivalent relevant experience.
- Strong knowledge of classical music, repertoire and instrumentation.
- Excellent written and verbal communication skills.
- Advanced IT skills, including Microsoft Office and database systems.
- Experience in a busy administrative role, ideally within the creative arts, cultural or higher education sector.
- Experience of financial administration and enterprise systems such as Oracle.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Experience of managing electronic information systems.
- Excellent interpersonal and stakeholder management skills.
- Strong analytical skills and experience of using data to inform decision-making.
- Ability to work collaboratively and build effective relationships with internal and external partners.
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Further Information
We are looking for an experienced and enthusiastic administrator with excellent organisational skills, strong communication abilities and a proactive approach. If appointed, you will play an important role in supporting RBC's growing enterprise and engagement activities. You will join a conservatoire that is riding high, having achieved outstanding results in recent sector surveys of student experience and employability. And you will be at the heart of the creative scene in one of the UK’s largest and most exciting cultural centres.
For an informal discussion about the role, please contact Lynsey Hopkinson, RBC Professional Engagements Manager at Lynsey.Hopkinson@bcu.ac.uk
Why work for us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: https://www.gov.uk/skilled-worker-visa
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Further Details
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