Brunelcare
Reablement Administrator
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About The Role
You will be a key part of the reablement team working closely with the Reablement Manager and colleagues to ensure a smooth and efficient administrative function.
Duties
It’s an exciting time to start in this role as we will continue to grow the service. As part of the role you will support colleagues. Key duties will include:
- Supporting with recruitment and onboarding of new colleagues.
- Oversee a wide range of records and ensure our systems remain accurate and up to date.
- Being the first point of contact, dealing with phone calls and queries from colleagues, service users, customers and external professional.
- Covering reablement visits, attending reviews and completing ‘Meet & Greets’.
- Provide efficient and effective communication ensuring good customer care is maintained at all times.
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About You
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An approachable and friendly personality and confidence communicating with colleagues is essential. You’ll also need to feel confident with technology and have strong computer literacy. Alongside this you will also…
- Ensure work undertaken is accurate and precise.
- Able to provide flexible availability, including weekend cover when required.
- Able to prioritise workload and work independently.
- Reablement experience or knowledge would be advantageous.
Job Benefits
- Equivalent to 22 days of paid annual leave (excluding of bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro-rata)
- Buy & Sell Holiday Scheme
- Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
- Blue Light Card discount service, offering online and high street discounts
- Colleague Voice Representatives, enabling you to have your say
- Cycle to Work Scheme
- Company Sick Pay – Linked to length of service
- Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
- £200 refer a friend bonus
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