Reactive Helpdesk Administrator

Here at UPP we currently have an exciting opportunity for an Administrator to join our team. You will be responsible for operating a computer-based property management database monitoring all reactive work and planned maintenance. This is a permanent, part- time position working 37.5 hours per week between the hours of 8AM to 6PM Monday to Friday. The salary is £25,589.00 per annum. Role responsibilities include: Provide a reception service to the offices, keeping records of all visitors, contractors and issue of keys Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents. Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus the production of various reports. Assist in procurement of goods and services via the UPP RSL purchase system Produce purchase orders for goods and services, receipt purchase orders and submit them for authorisation Assist in maintaining all technical, statutory records and personnel records held on site We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to do an excellent job. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check. In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. We are an inclusive, flexible and supportive employer who is committed to investing in our people through training and development; and we are proud this is recognised through our Investors in People Gold award. We are a team of people with energy, pace and passion; if that sounds like you, apply now. What we offer: In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. We also give two paid volunteering days each year to support a charity of your choice. Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported. Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award. We are a team of people with energy, pace and passion; if that sounds like you, apply today. Who are UPP? We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn. What’s in it for you? At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us: Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth: Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits: Competitive package and range of benefits designed for you. Health and Wellbeing: From mental health resources to wellness programmes, and everyday support. Purpose & Impact: Every role shapes the student experience. To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub. Apply today and start your journey with UPP.