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Receivables Coordinator – Finance role at AIG
Why join us?
Join AIG, a global leader in commercial and personal insurance solutions, as a Receivables Coordinator. This is an excellent career advancement opportunity for detail-oriented professionals with experience in handling high‐volume reconciliations and an appetite for continuous growth.
You’ll receive comprehensive training and the opportunity to pursue qualifications, working within a supportive team and shaping processes to deliver financial excellence. Our in-office environment fosters collaboration, accountability, and innovation—key aspects of AIG’s culture of lifelong learning and inclusion.
About the Role
The Receivables Coordinator plays a pivotal role in the UK Collection Team, acting as the bridge between Broker partners, onsite operations, and offshore teams to ensure seamless collection processes, financial targets are met, and working relationships are strengthened.
This position relies on strong process support, relationship management, and a commitment to continuous improvement. You’ll ensure account handlers adhere to high standards while contributing to making teams more efficient.
Key Responsibilities
- Manage broker accounts by engaging proactively, resolving queries, and overseeing ledger accuracy to optimise collections
- Maintain ledger positions and control transactions within accounts receivable, ensuring financial accuracy and compliance
- Meet monthly and quarterly financial targets aligned with business goals
- Take full ownership of assigned accounts, coding, documenting decisions, and tracking next steps
- Proactively resolve overdue items to prevent delays and escalations
- Support and validate Bad Debt items, reducing their impact and improving ledger accuracy
- Address premium, commission, tax, and cash discrepancies via defined internal processes
- Monitor and process account entries daily, escalating complex issues as needed
- Collaborate with third-party cash handlers to ensure smooth collections and query resolution
- Ensure timely escalation and accountability for unresolved queries
- Implement and maintain controls in cash processing, reversing errors and mis-stack entries
- Contribute to continuous improvement initiatives, including strategic forums and project teams
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What We’re Looking For
- Credit control and insurance experience (a significant advantage)
- Exceptional oral and written communication skills in liaising at all levels
- Proven ability to handle high‐volume data reconciliations with meticulous attention to detail
- Advanced Excel proficiency, including pivot tables
- Strong analytical mindset and problem-solving approach
- Pressure‐resistant approach with a passion for meeting tight deadlines
- Comfort taking ownership in accountability matrices
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Our Commitment to You
At AIG, our people come first. We offer a Total Rewards Program comprising career growth, health and wellbeing, financial planning, and professional development in support of your aspirations.
We believe risk management isn’t just about protecting—it’s about empowering businesses and individuals to thrive. Join our mission today and cover more with a company that values innovation, diversity, and continuous learning.
Inclusion at AIG We cherish our culture of inclusion and belonging, providing learning opportunities, cultural awareness programs, and Employee Resource Groups. As an equal opportunity employer, AIG is committed to equity in every space, creating a workplace where everyone can excel.
For candidates requiring accommodations, please contact candidatecare@aig.com.
Functional Area: [FA – Finance]
Company: American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)
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