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Receivables Coordinator
Receivables Coordinator
Join us as a Receivables Coordinator to take your career to the next level with a global market leader.
About the Role
This is an excellent role for a candidate with excellent communication skills and attention to detail who has experience completing complex, high-volume reconciliations and would like to progress their career. You will receive comprehensive training and an opportunity to complete professional qualifications.
Working as part of the UK Collection Team, the Coordinator role acts as a key support interface between:
- Broker partners
- Onsite Product Towers
- Broker teams
- Offshore (back-office operations)
Your role will support effective collaboration across all parties to help meet financial targets through timely collection of premiums due from clients. You will focus on:
- Supporting established processes
- Maintaining strong working relationships
- Ensuring account handlers maintain allocated accounts to the requisite standard
- Contributing to continuous improvement initiatives across teams
Key Responsibilities
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Manage broker accounts to optimise collections performance through:
- Regular engagement
- Query resolution
- Ledger oversight
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Maintain accurate ledger positions by ensuring effective control of accounts receivable transactions
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Meet monthly and quarterly targets in line with business goals and objectives
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Take full ownership of allocated accounts, ensuring:
- Coding, commentary, and next actions are consistently updated
- Proactive resolution of account issues to prevent overdue items
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Support and validate Bad Debt items, contributing to:
- Reduction
- Improved ledger accuracy
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Manage discrepancies (premium, commission, tax, gross differences) through agreed internal processes
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Monitor cash entries daily, escalating issues to relevant teams as required
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Collaborate with third-party providers to ensure effective:
- Cash handling
- Query management
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Ensure timely resolution and escalation of queries, maintaining accountability
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Apply strong controls across cash processing, including validation and rejection of incorrect items
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Support continuous improvement initiatives by participating in:
- Escalation forums
- War rooms
- Project teams
What You’ll Need to Succeed
- Credit Control experience (Insurance experience is advantageous)
- Strong verbal and written communication skills to liaise effectively with people at all levels
- Proven capability in managing reconciliations involving large, detailed data sets
- Ability to work under pressure to meet strict deadlines
- Advanced knowledge of Excel, including Pivots and detailed data analysis
- Strong analytical skills
- Exceptional attention to detail and commitment to quality assurance
At AIG
Workplace Culture
At AIG, we value in-person collaboration as a vital part of our culture. Our teams are primarily office-based to foster a supportive, connected environment for both colleagues and clients alike.
Total Rewards Program
We know how important it is to protect and invest in what matters most to you. Our Total Rewards Program includes benefits focused on:
- Your health and wellbeing
- Financial security
- Professional development
AIG’s Mission
A global leader in commercial and personal insurance solutions, AIG is reimagining insurance to make a bigger difference in the world. Our goal is to support individuals, businesses, and communities by helping them manage risk, respond to uncertainty, and discover new opportunities.
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Culture of Inclusion & Belonging
We’re committed to a culture that:
- Respects and celebrates diversity in talent, background, culture, and goals
- Supports learning and cultural awareness initiatives
- Encourages Employee Resource Groups (ERGs) for greater inclusivity
Readiness to Impact
At AIG, we invest in our people, fostering continuous learning and development to help you grow professionally.
Join AIG
United States: Apply at www.anywhereaig.com Europe: Search for vacancies at AIG UK \User-friendly application at Apply Now AIG
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected category. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you require accommodation, please email: candidatecare@aig.com.
Functional Area: Finance Employment Base: American International Group UK Limited, Ireland Branch & AIG Europe S.A.
At AIG, we empower our people to make a bigger difference across industries, cultures, and boundaries—making us a world that’s smarter, safer, and fairer. Together, we support visionaries, help businesses grow, and drive whole new experiences. Join us and bring your ideas forward.
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