Staycity Group
Reception Team Member
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Reception Role
Reception role 16 hours per week, including evenings and weekends £13.00 per hour
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a Reception Team Member to help shape the Staycity guest journey.
Benefits:
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
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What we would love you to have:
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
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What you can do for us:
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
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