PortmanDentex
Receptionist
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Receptionist
Are you a receptionist looking for a change? Or maybe you work in a similar role and are seeking a new challenge? We’ve got an exciting opportunity in our welcoming reception team at The Nightingale Clinic in London. Here are the key details:
About the Role
We are looking for a Receptionist to join our close-knit, established team in East London. If you thrive in a fast-paced, people-focused environment, this could be your next step.
- Full-time (40 hours per week, typically Monday–Friday, 08:00–17:30)
- Some flexibility with Wednesdays ending at 19:00 (though operating hours may vary for operational needs)
- Competitive hourly rate: £13.23 per hour
Specialist focus
We provide dental care, including a leading orthodontic practice at PortmanDentex’s Ilkley Portman Smile Clinic.
Responsibilities
As part of our reception team, your key duties will include:
- Delivering a welcoming and professional first impression to patients and visitors.
- Managing front-of-house administrative tasks with precision and organisation.
- Building strong relationships with both colleagues and patients, demonstrating a positive, empathetic approach.
- Handling high-volume communication with excellent service standards.
- Supporting a team that strives for excellence in patient care and internal collaboration.
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While prior experience in a dental or healthcare setting is ideal, we welcome applicants from diverse backgrounds.
Requirements
To excel in this role, you should: ✔ Have previous front-of-house Reception experience (e.g., reception, administration, or customer-facing roles). ✔ Exhibit a positive attitude with strong empathy and organisational skills. ✔ Be adept at clear communication, both in writing and verbally. ✔ Demonstrate a passion for providing outstanding service. ✔ Ability to work flexibly to accommodate business needs.
Benefits
We’re proud to offer an impressive package: 💼 Bonus Scheme: Additional rewards based on practice performance. 💆 Wellbeing Support:
- 24/7 Employee Assistance Programme and GP service.
- In-house Mental Health First Aid training. 🗓 Extra Leave:
- Birthday off and 3 optional paid leave days. 👶 Family Support: Enhanced maternity/paternity leave. 🪙 Financial Security: life assurance and a pension scheme.
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About PortmanDentex
PortmanDentex is a leading UK dental group supporting over 370 practices nationwide, including 70 specialist orthodontic clinics—making us the largest orthodontic provider in the UK.
✨ Our values:
- Putting patients first.
- Fostering professional growth in a supportive team.
- Empowering connections beyond work too.
Application Process
Ready to apply?
- Submit your CV and contact details.
- Answer four short questions (no need for a long essay!).
- Expect a fast response regarding your application status.
⏳ Easy application: Click Apply and be on your way!
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Additional Details
We are committed to diversity, equity, and inclusion, ensuring equal opportunities for all—regardless of race, religion, gender, disability, age, or nationality.
📍 Location: London (The Nightingale Clinic, 10-minute walk from Upton Park Station). 📌 On-site parking available.
🔹 Contract Type: Permanent. 🔹 Vacancy Type: Receptionist. 🔹 Department: Practices – South.
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