Sanctuary Group
Receptionist
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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Receptionist
Bayards Court, Dartmouth
£14.09 per hour
30 hours per week
The first smile that sets the tone
As Receptionist at Bayards Court, you’ll be the friendly face that makes every visitor feel welcome and every call feel personal. From greeting guests to managing enquiries and supporting the team with day-to-day admin, you’ll keep things running smoothly at the heart of the home.
This role is all about creating a great first impression and being the go-to person for information and support. If you’re organised, approachable and love helping people, you’ll thrive here.
Your role
- Welcome and assist residents, families and visitors professionally
- Handle calls, enquiries and correspondence; direct to appropriate colleagues
- Keep reception area tidy and welcoming
- Provide admin support, maintain records and assist with scheduling
- Respond positively to complaints and service issues
- Support communications, marketing and event coordination
- Manage visitor access and uphold security protocols
- Foster a positive environment aligned with Vivant Care values
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Your skills
- Experience in customer service and some administrative work
- Awareness of the needs of older people
- Good written and spoken English; strong communication and customer care skills
- Positive, inclusive approach to clients
- Ability to keep accurate records and share relevant information clearly
Your rewards
You deserve more than the basics. That’s why, alongside 20 days’ annual leave (plus bank holidays), occupational sick pay linked to length of service, and pension contributions, we’ve created a package to help you thrive:
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Free meals on long shifts
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – please get in touch for more information.
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Why Vivant? With over 25 years of experience from Sanctuary Care behind us, Vivant Care is built on a foundation of trusted expertise and a bold vision for the future of care. When you join Vivant Care, you’re not just stepping into a role – you’re helping shape a new standard for later-life living.
Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.vivant-care.co.uk/jobs or follow us on socials.
Before you apply
We’re currently only accepting applications from those with the right to work in the UK.
If you’re applying internally, please use your internal careers account to submit your application.
We may receive a high volume of applications and reserve the right to close this advert early – so don’t miss out, apply as soon as you can.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Vivant Care is a subsidiary of Sanctuary Housing Association, an exempt charity.
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