Country Court
Receptionist
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Receptionist
Receptionist - Castle Lodge Care Home, Mere
Secretory (Receiptseoir)
Hours: 30 hours per week (working over 4 days, 0900–1700), including weekend shifts on rota
Would You Like to Join Our New Team at Castle Lodge Care Home?
Our brand-new care home located in Mere offers residential and specialist dementia care. Our dedicated team delivers round-the-clock support, ensuring a joyful, comfortable, and stimulating environment for all residents. Set in a peaceful, secure, and rewarding luxury care home, we cater to residents with varying needs.
About the Receptionist Role
As a receptionist, you’ll play a pivotal role in supporting colleagues across multiple areas, including:
- Filing and maintaining personal records for both staff and residents
- Answering telephones with professionalism
- Greeting visitors warmly and efficiently
- Assisting with diary management and clerical tasks
- Collaborating with our activities team
Key Requirements:
- Acute attention to detail
- Outstanding customer service and communication skills
- Ability to work independently and as part of a team
- Flexibility and adaptability
- Strong IT and computer knowledge
- Warm, approachable personality for building relationships across diverse backgrounds
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About You
As the first point of contact in our care home, it’s essential that you embody our customer service ethos. You will need:
Experience & Competencies:
- Previous experience as a receptionist or administrative support professional
- Frontline customer service (both face-to-face and on the phone)
- Ability to prioritise tasks and meet deadlines
- Proficient IT skills, including:
- Microsoft Word
- Excel
- Email communication
- Internet research and navigation
Joining the Country Court Care Family
Country Court is a family-run business that embraces growth with pride. Now consisting of 3,300+ employees across 45+ care homes, we specialise in delivering exceptional 5★ care.
Transformed care homes don’t just happen—they are built by extraordinary individuals, such as yourself! Whether we’re offering in-house bistros, evening pubs, cinema experiences, or wellness spaces, we create enchanting settings for the people we support.
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Benefits – Why Join Us?
As part of our family-run business, we ensure your well-being and career growth through:
- Pension contributions
- Annual leave entitlements
- Annual pay reviews
- Bespoke Induction Training Programme, plus ongoing professional training and nationally recognised qualifications*
- Recommend a Friend Bonus Scheme*
- Blue Light Discount Card access
- Annual Staff Awards Programme celebrating standout achievements
- Enabling you to contribute contributing exceptions to your field of expertise
*Subject to Terms and Conditions.
Ready to Apply?
If the Receptionist role interests you and you share our dedication to outstanding care, we’d love to hear from you by clicking [Apply Button Here].
⚠ Important Notice All applicants must legally reside and/or work in the UK and must provide verified evidence upon acceptance.
Note: We no longer accept applications from individuals requiring sponsorship.
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