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About MNK Group
MNK Group is a growing and dynamic organisation operating across multiple business lines within the financial and professional services sector. As we continue our growth journey from our newly fitted headquarters at 110 Bishopsgate, we are committed to delivering a professional, welcoming and high-performing workplace environment that reflects the standards of our business.
We are seeking an exceptional Receptionist to become the face of MNK Group and deliver an outstanding front-of-house experience to clients, visitors and employees.
The Role
This is not a traditional administrative position.
As the first point of contact for the organisation, you will play a critical role in representing the MNK Group brand. Your success will be measured not simply by the completion of tasks, but by the quality of every interaction and the impression you leave with those visiting our offices.
We are looking for an individual who brings a five-star hospitality mindset to a corporate environment; someone who can create a seamless, professional and genuinely welcoming experience whilst maintaining the highest standards of presentation, discretion and service.
Key Responsibilities
- Deliver a consistently professional and polished welcome to all visitors, clients and candidates.
- Manage the reception area and ensure it reflects the high standards of the organisation at all times.
- Coordinate visitor arrivals, registrations and access procedures.
- Manage meeting room bookings, preparation and readiness throughout the day.
- Provide hospitality services for meetings, visitors and senior stakeholders.
- Handle incoming calls, enquiries, deliveries and courier services efficiently and professionally.
- Maintain meeting rooms, reception and communal areas to an exceptional standard.
- Build positive relationships with internal stakeholders, clients and external visitors.
- Anticipate needs, resolve issues proactively and take ownership of the overall front-of-house experience.
- Support the smooth day-to-day operation of the office while maintaining a client-focused approach.
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Candidate Profile
We are particularly interested in candidates with experience gained within high-service, professional environments, including:
- Luxury five-star hotels
- Executive corporate reception
- Hedge funds
- Investment banks
- Asset management firms
- Premium airlines (Cabin Crew)
These backgrounds are preferred rather than essential. We welcome applications from individuals who can demonstrate a commitment to exceptional service and professionalism.
Skills and Experience
- Previous experience in a front-of-house, reception or client-facing hospitality role.
- Strong working knowledge of Microsoft Outlook.
- Experience managing meeting rooms and schedules.
- Visitor management experience.
- Courier and delivery management.
- Hospitality and guest services experience.
- Excellent organisational and time-management skills.
- Strong attention to detail and the ability to manage multiple priorities.
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Personal Attributes
The successful candidate will naturally demonstrate:
- A professional presentation.
- A warm and welcoming approach.
- Excellent verbal communication skills.
- The confidence to interact with senior executives, clients and stakeholders.
- A calm and composed approach under pressure.
- A strong sense of ownership and accountability.
- Positive energy and enthusiasm.
- A proactive and solutions-focused mindset.
- High levels of discretion and confidentiality.
- A commitment to delivering exceptional service at all times.
What We Offer
- Competitive salary dependent on experience.
- The opportunity to be part of a growing and ambitious organisation.
- A modern, prestigious working environment in the City of London.
- Exposure to senior stakeholders and high-profile clients.
- A professional and collaborative workplace culture.
At MNK Group, we are committed to fostering an inclusive workplace where diverse perspectives are valued and every individual has the opportunity to succeed.
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