Outcomes First Group
Receptionist
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Full Job Description
At OFG we believe in creating a better work life balance
Job Title: Receptionist
Location: Bricklehurst Manor School, Stonegate, TN5 7EL
Hours: 37.5 hours per week | Monday–Friday | Mon to Fri 8:00am - 4:00pm including 1 x 5pm finish
Salary: £22,160.62 per annum (not pro rata)
Contract: Permanent | Term Time Only
Start: September 2026
UK applicants only – no sponsorship available
About the Role
Are you an organised, friendly and professional receptionist who enjoys making a positive first impression? Do you thrive in a busy environment where no two days are the same?
We're looking for a Receptionist to join our dedicated team, providing a warm welcome to pupils, families, visitors and colleagues while delivering outstanding administrative support across the school. This is a varied role where you'll play a vital part in the smooth day-to-day running of our provision and help ensure every child receives the best possible support.
What You’ll Be Doing
As our Receptionist, you'll be the first point of contact for the school, creating a welcoming and professional environment while supporting a wide range of administrative activities. Your responsibilities will include:
- Greeting visitors and managing reception professionally and courteously.
- Answering and directing telephone enquiries and taking accurate messages.
- Managing visitor sign-in procedures and maintaining site security.
- Coordinating meeting rooms, refreshments and office facilities.
- Processing incoming and outgoing post and deliveries.
- Supporting pupil admissions, referrals and reviews.
- Maintaining confidential records and ensuring data is accurate and up to date.
- Providing administrative support across HR, finance, examinations and facilities where required.
- Supporting the organisation of meetings, events and school communications.
- Working collaboratively with colleagues to ensure the school operates efficiently.
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Who We’re Looking For
- GCSE English and Maths or equivalent required
- Previous reception or administrative experience, ideally within education, healthcare or a similar environment.
- Has excellent communication and customer service skills.
- Is highly organised with exceptional attention to detail.
- Can prioritise competing workloads and remain calm under pressure.
- Is confident using Microsoft Office and electronic record systems.
- Enjoys working as part of a supportive team while also using their own initiative.
- Driving licence required
About Us
Bricklehurst Manor School is a new school that caters for up to 60 pupils with SEMH and associated needs. We offer a wide range of opportunities to develop your career while taking on rewarding challenges.
Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people’s lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact.
We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.
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Why Join Us?
We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including:
- Health, wellbeing and insurance benefits
- Hundreds of UK and international discounts
- Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
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