Front of House Recruitment
Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Reservations / Workplace Coordinator
London HYBRID (2 days at home)
Hours: Monday to Friday, 8:30am–4:30pm
Reservations / Workplace Coordinator in London at a leading international professional services organisation who are seeking a polished and service-focused Workplace Coordinator to join their London team.
The role will involve supporting internal and external customers in a fast-paced virtual environment through telephone, email, and live chat. One day per week will typically be spent onsite, working alongside the local Workplace Experience team and supporting reception, visitors, and meeting room operations.
The working pattern may vary depending on business requirements, so flexibility will be important.
Key Responsibilities
- Providing a warm, professional, and high-touch service to internal and external customers
- Responding to enquiries through telephone, email, and live chat
- Managing requests efficiently and directing enquiries to the appropriate department or resource
- Welcoming visitors and ensuring they receive a seamless arrival experience
- Supporting reception operations when working onsite
- Preparing conference and meeting rooms ahead of use
- Creating positive workplace experiences for employees, clients, and guests
- Acting as a link between customers and Workplace Experience teams across different offices
- Collaborating with other departments to resolve requests smoothly
- Providing accurate information and updates throughout the customer journey
- Using initiative to assess situations and take appropriate action
- Taking ownership of team responsibilities and supporting colleagues during busy periods
- Building positive relationships with colleagues, visitors, and internal customers
- Maintaining consistently high service standards across both virtual and onsite support
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Candidate Requirements
- Excellent written and verbal communication skills
- Strong customer service experience and a genuine desire to exceed expectations
- Confidence communicating by telephone, email, and online chat
- The ability to remain calm and professional in a fast-paced environment
- Good judgement and the confidence to act without constant supervision
- A collaborative and flexible approach
- Strong attention to detail
- A high school diploma or equivalent qualification
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Previous Experience
Experience in one or more of the following areas would be advantageous:
- Corporate reception or front of house
- Workplace or office services
- Hospitality or guest services
- Inbound customer service or contact centre support
- Technology-based customer support
- Administration within a professional services environment
Fluency in English is required. Additional proficiency in German, French, Spanish, or Italian would be advantageous but is not essential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location