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Receptionist
Job Introduction
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day—your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Miramar Care Home in Herne Bay. If this sounds like the place for you, we’d love to hear from you!
About The Role
Your focus as a Receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as providing a range of administrative services.
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Key Responsibilities include:
- Answering the telephone, responding to enquiries, redirecting calls to relevant staff, and recording messages as required.
- Completing reception-related administration, maintaining databases, and providing administrative assistance to the General Manager on demand.
- Maintaining the tidiness of the reception area and liaising with Housekeeping to ensure standards are upheld.
About You
To succeed in this role, you must live our core values—caring, supportive, honest, respectful, and accountable—in everything you do.
We’re looking for a candidate who:
- Has excellent communication skills (both verbal and written).
- Is confident at using computers and database systems.
- Exudes a positive, friendly, and welcoming attitude.
- Has previous experience in problem-solving and managing client complaints.
About Avery
At Avery, we’re more than one of the UK’s largest providers of luxury elderly care homes—we’re a place where people love to work. We believe the later years of life should be as meaningful and enriching as any other, and we’re passionate about creating exceptional experiences for both our residents and our team.
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Driven by our vision—"Creating Meaningful Lives Together"—we proudly deliver exceptional care across our growing network of over 100 homes, fostering a supportive, inspiring, and equally enjoyable environment where employees feel valued and empowered.
Join Avery and experience why we’re the preferred choice for residents and team members alike.
Additional Notes
- This role requires a DBS Disclosure check (cost covered by Avery Healthcare).
- Proof of eligibility to work in the UK is mandatory.
- This advert may be withdrawn prior to the advertised closing date depending on application volume and business needs.
🔗 Apply now! (Receptionist JD [.docx] attached).
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