Betsi Cadwaladr University Health Board
Receptionist / Administrator
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Job Overview
This post is permanent Part Time - 20 hours per week.
The West Area Team is looking for an experienced, organised, and enthusiastic Receptionist to work at The Primary Care Treatment Room, Penrhos Stanley Hospital, Holyhead.
The ability to speak Welsh is essential for this post.
Main duties of the job
- Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given.
- The demands of the Treatment Room can change on a daily basis and therefore this role will be challenging.
- The post holder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required.
- Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting.
- The ideal candidate will have experience of working in a healthcare setting but full training can be given to the right candidate.
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Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
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Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- IT skills to RSA or equivalent experience
- NVQ level 2 or equivalent
Desirable criteria
- ECDL
Experience
Essential criteria
- Knowledge of a range of work procedures
- Experience working in an office environment
- Knowledge of Data Protection
Desirable criteria
- Previous NHS or Education experience
Skills
Essential criteria
- Ability to handle information tactfully
- Ability to exercise judgement when dealing with enquiries and problems
- Good computer skills
- Proven communication skills
- Able to remain calm under pressure
Personal Attributes
Essential Criteria
- Able to work as part of a team
- Able to prioritise workload
- Diplomatic
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