Red Door Recruitment
Receptionist + Administrator | St Albans | Up to £30k
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Receptionist + Administrator | St Albans | Up to £30k
Regular Receptionist/Administrator
A successful, modern, and expanding professional services firm based in St Albans is looking for a passionate Receptionist/Administrator to join their close-knit team.
This is a key, front-facing role and the first point of contact for clients, so providing a professional and efficient service internally and externally is essential.
About the Role
This position requires a personable, organised and adept professional to handle core administrative responsibilities with a friendly attitude while maintaining high standards.
What’s in it for you?
✅ Salary: Up to £30k (based on experience and qualifications) ✅ Hours: 37.5 hours per week, working on-site (no hybrid) ✅ Holidays: 25 days per year (plus public holidays) ✅ Benefits: Pension, and £13k life assurance
Key Responsibilities
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Front-of-house support
- Welcome and direct visitors/suppliers effectively
- Manage phone calls and enquiries for clients, partners, and staff
- Maintain the reception area professionally (checking logbooks, stock, hardware, etc.)
- Prepare meeting rooms, set up catering, and arrange guest refreshments
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Mail, courier & records management
- Organise incoming and outgoing post
- Arrange and coordinate courier deliveries
- Maintain accurate client records in line with data protection requirements
- Ensure secure document filing and dispatch system improvements
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Scanning & digital filing
- Support the shifting digital archiving process
- Scan, redaction (if required), upload, and retain documents/reports securely
- Tag files appropriately according to office conventions
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Diary & admin coordination
- Organise and update weeks/months ahead in Outlook calendar
- Schedule meetings, manage agendas, ensure correct invitations are distributed
- Draft and format standard correspondence internally & externally
- Assist with **infractile domain new client onboarding paperwork
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Inbox & information management
- Monitor mailboxes (including email and cloud servers) for critical messages
- Maintain the firm’s online technical library (reference materials, guides, etc.)
- Circulate routinely scheduled firm-wide updates/newsletters
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HR & team support
- Organise and assist in training sessions/staff tasks
- Coordinate work experience placements and student assistance
- Assist with data cleansing & audits
- Execute and adapt HR & Learning & Development requests where needed
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Charity & social involvement
- Act as in-house ‘charity champion’ ( 식 on firm’s designated charitable involvement)
- Help plan and execute company socials and office events
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What The Firm Is Looking For
- Requirements:
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Core experience:
- Minimum 3 years in receptionist/front-of-house roles or
- Delivery of a public-facing customer service role (restaurants, retail, hospitality etc.)
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Essential soft skills:
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Technical set-up:
- Strong knowledge of Microsoft Office (Word, Excel, Outlook, perhapsেম)
- Previous familiarity with switchboards systems is advantageous, but not mandatory
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Communication:
- Self-confident & efficient with verbal & written interaction across levels
- Able to adapt tone/style for advice, news, or formal correspondence
- A welcome able to multitask with prioritisation focus
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Equality, Diversity & Inclusion
Red Door Recruitment is committed to fostering equality, diversity and inclusion, and to ensuring no unlawful discrimination in hiring.
For full details, visit Red Door Recruitment’s website.
Application Reminder
Due to high volumes, only shortlisted applicants will receive further follow-up.
Apply here.
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