Bath & North East Somerset Council
Receptionist/ Administrator
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At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Are you looking for your next challenge?
Are you passionate about supporting children and families with children under 5 to access early help support?
Are you an experienced Receptionist/Administrator looking for a varied and interesting job - and interested in working with Children Centre Services? If so, this may be the job for you!!
We are looking to recruit a Receptionist/Administrator!
This postholder will work from our Bath West site (Dominion Road, Twerton).
About The Team
Family hubs are a vital part of the community. We provide early help and preventative support to families facing challenges and who have children under 8 years old. Our aim is to improve the lives of children and families.
About The Role
Key Responsibilities:
- Answering the phone promptly and dealing with enquiries efficiently
- Making new room bookings using outlook
- Processing petty cash claims
- General administration tasks e.g., photocopying, data entry, typing and taking minutes, updating spreadsheets where necessary
- Excellent IT skills
- Meeting and greeting visitors face to face
- Dealing with challenging situations in a calm, empathic manner
- Working as a team with visitors and colleagues
- Provide cover for absent colleagues in other areas
About You
We’re looking for someone who:
- Has excellent customer services skills and a courteous and effective manner when under pressure
- Is empathetic whilst having attention to detail and the ability to work calmly under pressure and be a good team player
- You will need to be well organised, and have sound IT skills including being proficient in the use of Microsoft Excel, Outlook, Word and Publisher
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If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Emily Cross, Office and Finance Manager on 01225 396662 or email or Kate Fairhurst, Bath West Children's Centre Coordinator on 01225 396662 or email.
Provisional Post End Date 01/04/2029
Interview date: TBC
No Agencies Please.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
About Bath And North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
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Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to
At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to an Enhanced DBS Check.
Safeguarding Statement:
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
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