Avery Healthcare
Receptionist - Bank
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Receptionist - Bank
Receptionist – Frognal House Care Home ✨
About Avery Healthcare
At Avery Healthcare, we’re dedicated to supporting the teams who care for our wonderful residents. We understand how hard our staff work and are committed to celebrating and supporting them every step of the way.
When you join us, you’ll make a lasting impact on residents’ lives—your compassion and dedication matter. Our environment fosters growth with plenty of learning, development, and career opportunities. Here, you’ll thrive in a caring, supportive culture that values respect, compassion, and a shared dedication to exceptional care.
We’re now seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Frognal House Care Home in Kent. If this sounds like the right fit, we’d love to hear from you!
About the Role
As our Receptionist, your primary focus will be delivering professional, high-quality customer service as the first point of contact within the home. You’ll also provide a variety of administrative services to support smooth operations.
Key Responsibilities:
- Answering and handling telephone calls, directing them to the appropriate team members, and recording messages accurately.
- Managing reception-related administration, maintaining databases, and offering administrative support as needed by the General Manager.
- Ensuring the reception area is tidy, liaising with Housekeeping to uphold high standards.
- Providing a welcoming and efficient first impression for staff, families, and visitors.
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About You – Key Qualities & Experience
To excel in this role, you must align with our core values: caring, supportive, honest, respectful, and accountable.
We’re looking for a candidate who:
- Possesses excellent verbal and written communication skills—essential for handling enquiries sensitively.
- Is confident in using computers for administrative tasks (e.g., databases, software).
- Emradiates a positive, friendly, and welcoming attitude to create a warm first impression.
- Brings previous experience in problem-solving and handling client complaints gracefully (ideal, but not mandatory).
About Avery Healthcare
As one of the UK’s largest providers of luxury elderly care homes, Avery Healthcare is more than a workplace—it’s a place where people love working. We believe the later years of life should be enriching, meaningful, and fulfilling.
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Driven by our vision, "Creating Meaningful Lives Together", we take pride in delivering exceptional care across over 100 homes nationwide. Our commitment is to build an environment where both residents and team members feel valued and empowered.
Why choose Avery? ✔ Supportive team culture where everyone thrives; ✔ Career growth opportunities within a thriving organisation; ✔ Culture of respect and compassion—values we uphold daily.
Join us and be a part of what makes Avery the preferred choice for both residents and staff.
Important Notes
- This role requires a DBS Disclosure Check, funded by Avery Healthcare.
- Proof of eligibility to work in the UK is mandatory.
- This advert is subject to early withdrawal, pending application volume and business needs.
Take the first step toward joining our team—we’d love to hear from you!
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