Job Description: Receptionist

The Receptionist will provide high-quality administrative and reception support for patients attending the Moorside Unit. The role includes welcoming and checking in patients within clinic areas, ensuring a positive and efficient first point of contact. The post holder will accurately record patient attendance and clinical outcomes using the PARIS system, supporting smooth clinic operations and contributing to effective patient care.

Sponsorship Note

This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The Post Holder Will Be Expected To

• Provide an effective appointment-booking service to ensure patients can arrange future appointments before leaving the department.
• Deliver a confidential, efficient, and patient-focused reception service, acting as a key point of contact for patients, visitors, and external agencies.
• Communicate professionally and courteously with the general public, nursing and medical staff, and other administrative and clerical colleagues across the Trust.
• Ensure all reception processes and administrative tasks are completed accurately and in a timely manner to support the smooth running of the department and maintain a high-quality service for all users.