Norfolk and Norwich University Hospitals NHS Foundation Trust
Receptionist – Inpatient Theatre Department
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Receptionist Opportunity in Theatres Department at NNUH
An opportunity has arisen for a friendly, organised and professional Receptionist to join our team in the busy Theatres department at NNUH. This would be for a 9 hour shift every Wednesday, from 07:30 – 17:00.
This is a key front-facing role where you will be the first point of contact for staff and visitors entering the theatre complex. You will play a vital part in ensuring the smooth day-to-day operation of reception services while supporting the wider theatre team.
We are looking for someone who has excellent communication and interpersonal skills, is calm in a busy clinical environment, comfortable with IT (e.g. Microsoft Office and data systems) and demonstrates a caring, compassionate approach aligned with our PRIDE values.
- Provide a professional and welcoming reception service within the Theatre department
- Greet and assist staff and visitors in a courteous and efficient manner
- Answer telephone calls, take messages, and respond to both telephone and face-to-face enquiries appropriately
- Maintain accurate patient and administrative records using Trust IT systems
- Ensure confidentiality is maintained at all times
- Carry out various administrative tasks, including printing daily operating lists, ordering stationery and staff uniforms
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To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence.
About Us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
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We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
Benefits
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Contact
For further details / informal visits contact:
Name: Ruth Uttley
Job title: Admin Manager
Email address: ruth.uttley@nnuh.nhs.uk
Telephone number: 01603 289734
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