Queen Victoria Hospital NHS Foundation Trust
Receptionist Minor Injuries Unit
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Overview
The post holder will manage the Reception desk and provide administrative support in the Minor Injuries Unit.
Responsibilities
- Manage the Reception desk including greeting patients and visitors, booking patients in to be seen and directing them to the appropriate service if required.
- Answer all non-clinical enquiries in a professional, empathetic, polite and courteous manner.
- Undertake clerical duties as directed by clinical staff on duty or the Clinical Services Manager.
- Work collaboratively alongside the clinical Team to ensure all service users are welcomed in a professional manner.
Requirements
- You should be confident in dealing with issues of confidentiality and ensuring patients details are accurately recorded.
- Excellent communication skills.
- Be a team player and have the ability to adapt to changes in the service as required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About Us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Contact
For further details / informal visits contact:
- Name: Desiree Forde-Gaskin
- Job title: Clinical Services Manager
- Email address: Desiree.Forde-Gaskin@nhs.net
- Telephone number: 01342 414 375
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills