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Receptionist / Office Clerk
Are you looking to start a NHS career? We have the perfect opportunity for you! We are looking for a Receptionist to join the Central Norfolk Locality.
This is an excellent opportunity to begin a career in the NHS. The successful candidates will build experience working in administration in a supportive and friendly team.
The available position is within our Adult Inpatient Service based at Waveney Ward at Hellesdon Hospital.
We are looking for a confident, enthusiastic and flexible Receptionist to support the changing needs and demands of our fast paced inpatient services.
The successful candidate will need to demonstrate exceptional communication, interpersonal and customer service skills with an emphasis on teamwork. Ensuring a positive service user / carer experience is pivotal to the Receptionist role.
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Duties Will Include, But Not Be Limited To
- Call handling
- Face to face liaison with service users, carers and colleagues alike
- Data entry
- Typing
- Scanning
- Uploading to clinical systems
Previous experience of Trust IT system (Lorenzo) would be of benefit but not essential as all training will be provided. Previous experience of all Microsoft packages is desirable in the successful candidate. Resilience to support in an administrative capacity to distressing / upsetting situations ensuring the best care to our service users / carers and families. Ability to remain calm under pressure within a reception environment.
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Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Benefits
Benefits included with this role are:
- NHS pension
- A comprehensive in house & external training programmes
- Career progression
- Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.
For further details / informal visits contact:
- Name: Amy Moore
- Job title: Business Support Manager
- Email address: amy.moore@nsft.nhs.uk
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