Omnes Healthcare
Receptionist / Patient Healthcare Navigator (Permanent)
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Receptionist / Patient Healthcare Navigator (Permanent)
Patient Health Care Navigator
Location: Greenwich Hours: Full or Part Time Salary: Full-time equivalent £26,436.80 (40 hours per week)
We are seeking an enthusiastic Patient Health Care Navigator to join our established team and contribute to a company making a meaningful difference in healthcare.
Based in our GP surgery, you’ll deliver a high-quality and efficient administration service, handling both inbound and outbound patient calls. As the first point of contact for patients, you must ensure a friendly, supportive, and professional experience for all visitors while maintaining the highest standards of confidentiality, discretion, empathy, and tact.
You’ll also provide essential support to clinical and management teams, ensuring seamless delivery of NHS Primary Medical Services. Autonomy and discretion are key—your role demands both empathy and assertiveness to navigate sensitive patient needs effectively.
This is an opportunity for driven individuals seeking impact, where genuine care makes a real difference to people’s lives.
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Role Requirements
- Proven experience in clerical and administrative work
- Clear critical thinking with an analytical approach
- Ability to work collaboratively while fostering a strong team spirit
- Sensitivity and assertiveness tailored to patient interactions
- Experience in client-facing/customer service roles
- Motivation and independence for self-driven work
Who We Are (Omnes Healthcare)
An established NHS provider since 2006, Omnes Healthcare delivers high-quality Primary and Secondary Care across multiple sites. Part of the Evergreen Group, we innovate through digitisation and genomics—notably with the Evergreen Life app, empowering individuals to manage their health proactively.
Our mission: Extend healthy, fulfilling life years through personalised, accessible care. Our vision: Be a trusted leader in healthcare, renowned for ** compassion, innovation, and impact**.
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Driven by four core values—Caring, Inclusive, Evolving, Ambitious—we cultivate a supportive, diverse, and forward-thinking workplace where every colleague’s role matters.
As an inclusive employer, we’re committed to dismantling barriers. If adjustments are needed during recruitment, we’re happy to accommodate.
Benefits
- 25 days paid holiday + bank holidays + birthday off
- Excellent work-life balance
- Clinical progression & training opportunities
- Full indemnity cover for all work
- NHS Staff Discount & Support Schemes
- Employee Assistance Program
- Enhanced sick pay, maternity/paternity leave
- Salary sacrifice schemes (electric cars, cycle-to-work)
- Life insurance (3× salary), healthcare cash plan & charitable giving option
Apply today to join a patient-focused, innovative team and help transform healthcare.
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