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Receptionist
Receptionist Salary: £10,599 per annum (FTE £26,497.50), plus company benefits Location: Bristol, BS2 0PS Contract: Part Time, Permanent Shifts: 15 hours per week, Monday and Tuesday rotating 8am-4:30pm, 8:30am-5pm and 9am-5:30pm with 1 hour unpaid break Work model: Fully onsite
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.
Key responsibilities
You will provide quality service to our visitors and assist with all administrative tasks that support your colleagues on a day to day basis:
- Welcoming all visitors, completing sign in access and issuing authorised cards
- Arranging client meetings and events, booking travel arrangements and booking hire vehicles for staff
- Providing hospitality and arranging IT equipment when required
- Daily liaison with the Boardroom Services Assistant to ensure a smooth running of the daily request
- Working closely with the office services department to ensure all materials and printing needs are completed in time for events
- Answering telephone and email enquiries, redirecting them to the appropriate department
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Personal attributes
- Previous experience in Receptionist role is essential
- A committed attitude and dedication to creating a memorable guest experience
- Excellent communication skills both written and verbal, professional always
- Ability to prioritise workloads and work under pressure
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
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Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Longevity driven by innovation In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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