Receptionist

Location: London Salary: Up to £35,000

About the Role

My client, a leading London law firm, are seeking an experienced Receptionist to join their dynamic team. This is an opportunity to make a lasting impression on clients while supporting the smooth day-to-day operations of a prestigious law firm.

Key Responsibilities

• Provide a high level of client care, demonstrating professionalism and attention to detail at all times.
• Greet all visitors in a professional and friendly manner.
• Handle clients—both in person and via telephone—with courtesy and high professionalism.
• Adhere to agreed standards and procedures for all tasks.
• Control visitor access, recording arrival names and distributing security passes where necessary, while maintaining accurate records.
• Collaborate with colleagues as a team, covering reception duties in times of cover or absence beyond just the ground floor reception area.
• Book conference rooms using approved software.
• Arrange taxis, couriers, and record these requests accurately.
• Manage post and deliveries, distributing as required and keeping records up to date.
• Maintain a pool of IT equipment for staff, ensuring records are accurate.
• Ensure reception and conference areas are tidied and in good working order, including room setup, catering arrangements, and IT service maintenance.
• Assist with diary management, room allocation for meetings and events, and prepare spaces with refreshments, stationery, crockery, and glasses.
• Support setup for telephone and video conferencing.
• Coordinate catering for meetings and events as requested.
• Liaise with the Office Manager and finance team on administrative matters such as invoices.
• Manage catering supplier relationships, ensuring adequate equipment stocks and reporting any malfunctions.
• Work with the landlord on maintenance and security requirements.
• Process client requests for copying and scanning promptly.
• Handle incoming switchboard calls professionally.
• Carry out various facilities duties as assigned.
• Report to the Client Services Manager.