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Receptionist
Join Us as a Receptionist at Staybridge Suites Newcastle
About Us
At RBH, we believe our people are our biggest assets and understand the value of prioritising their needs. Our commitment to diversity, health & wellbeing, sustainability, and fostering individuality sets us apart. We pride ourselves on being recognised in the Top 30 Best Places to Work in Hospitality!
Our Hotel: Staybridge Suites Newcastle
Experience relaxing apartment-style accommodation with all the comforts of home. Features include:
- Spacious suites with living areas & fully fitted kitchens
- 85 on-site parking spaces
- Complimentary Wi-Fi, fitness studio, and laundry facilities
- 24/7 reception and Pantry
- Complimentary breakfast buffet (English & continental options)
- Mid-week evening socials with drinks and nibbles (excluding Bank Holidays)
Location & Accessibility
- Just a short walk from Millennium Bridge
- Newcastle Central Station is a 20-minute walk
- Nearest Metro Station (Manors) is 5 minutes away
- A167 motorway and A1 easily accessible
- Newcastle International Airport is 20 minutes by taxi
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Business Facilities
- 14-capacity Den Meeting Room for delegates
- 24-hour access to the Business Centre with:
- Click-share services
- Complimentary Wi-Fi
Nearby Attractions
- Quayside with bars and restaurants
- Utilitia Arena (6-minute drive)
- Sage Gateshead (15-minute walk)
- Baltic Centre for Contemporary Art
Our Benefits
Enjoy a benefits package designed to support you:
- Discounted hotel room rates for you and your family/friends
- Extra day’s leave on your birthday
- Enhanced Maternity, Adoption & Shared Parental Leave
- Course Sponsorship
- 30% discount on F&B at RBH hotels
- Refer a Friend scheme ($250 bonus for 5+ referrals)
- Flexible working arrangements
- Wagestream: choose payment schedule & frequency
- Life Insurance
- Employee Assistance Programme
- And much more!
A Day in the Life of a Receptionist
Be the first friendly face guests see and create warm, memorable experiences:
- Welcome guests with positivity and set the tone for their stay
- Efficiently handle check-ins & check-outs
- Share local expert tips on brunch spots, hidden gems, and sightseeing
- Multitask with ease: calls, bookings, guest requests and more
- Keep the reception area tidy and welcoming
- Coordinate with housekeeping & maintenance for seamless operations
- Surprise and delight guests with thoughtful, personalised service
Get help with your application
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What We Need From You
We’re looking for a people-focused professional with:
- A natural ability to connect and create memorable guest experiences
- Outstanding communication skills for guest inquiries & team collaboration
- Attention to detail for smooth operations (reservations, requests)
- Quick problem-solving ability in fast-paced environments
- A team player with a flexible, positive attitude
- High energy and adaptability to thrive in a dynamic setting
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We celebrate diversity and inclusivity, and we welcome reasonable adjustments throughout the application process. If you need support, please contact us directly.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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