HM Prison and Probation Service
Receptionist - Yorkshire and the Humber Probation Service - North Yorkshire - Scarborough - Full Time/Part time (Ref: 19745)
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This position is based at NPS Northways Scarborough, YO11 1JH
Job Summary
Please refer to the Job Description
Job Description
This role may involve some late night and weekend working
Receptionists play a key role, by being the first point contact for Yorkshire and the Humber Probation Service. Greeting people on probation and visitors professionally both face to face, via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified. Receptionists also provide vital administrative functions to delivery units in accordance with service policy and procedures.
If You Are Successful In The Recruitment Process And Join The Probation Service, Your Starting Salary Will Be £23,250. The Probation Service Offers The Opportunity For Annual Pay Progression. To Be Successful In This Role:
- You’ll love learning new things and can adapt to meet the needs of our organisation.
- You’ll be prepared to use your own initiative and enjoy working as part of a team.
- Multitasking will be second nature, ensuring tight deadlines are met.
- You’ll use Agile methodologies and promote a culture of continuous improvement.
- You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.
This role may involve some late night and weekend working
Receptionists play a key role, by being the first point contact for Yorkshire and the Humber Probation Service. Greeting people on probation and visitors professionally both face to face, via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified. Receptionists also provide vital administrative functions to delivery units in accordance with service policy and procedures.
If You Are Successful In The Recruitment Process And Join The Probation Service, Your Starting Salary Will Be £23,250. The Probation Service Offers The Opportunity For Annual Pay Progression. To Be Successful In This Role:
- You’ll love learning new things and can adapt to meet the needs of our organisation.
- You’ll be prepared to use your own initiative and enjoy working as part of a team.
- Multitasking will be second nature, ensuring tight deadlines are met.
- You’ll use Agile methodologies and promote a culture of continuous improvement.
- You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.
Person Specification
Please refer to the Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
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Delivering at Pace
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Communicating and Influencing
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Managing a Quality Service
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Access to learning and development
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A working environment that supports a range of flexible working options to enhance your work life balance
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A working culture which encourages inclusion and diversity
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A Civil Service pension with an employer contribution of 28.97%
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Annual Leave
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Public Holidays
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Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : SSCL Recruitment Enquiries Team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone : 0345 241 5358
Recruitment team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
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