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About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.
Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development.
We are Mitie, the future of high-performing places.
This role operates on a flexible shift basis, and candidates must be available to work between:
- 7:00am - 7:00pm Monday to Friday
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Location: Belfast, UK
Pay rate: £15.00 p/h
Key Responsibilities:
Front of House & Administration
- Welcome and assist visitors to site in a professional manner
- Manage the visitor booking system, issue site passes, and validate car parking tickets
- Handle incoming calls, parcels, post, and general correspondence
- Support general site communications and administrative duties
- Coordinate hospitality bookings and meeting arrangements
Facilities & Operations Support
- Liaise with the Helpdesk team in Dublin regarding maintenance requests and site issues
- Liaise with technicians and monitor progress on site
- Monitor all maintenance and facilities works to comply with KPI's
- Support the Operations Manager with ordering site supplies and consumables
- Assist with internal communication memos and operational updates
Contractor & Compliance Management
- Manage contractors on site and ensure all correct protocols and permit procedures are followed
- Issue contractor and visitor passes as required
- Support statutory compliance activities and maintain accurate records
- Manage and maintain Health & Safety notice boards
- Coordinate and schedule staff toolbox talks and safety briefings
- Record and monitor safety observations and support a positive safety culture
About You:
- Previous experience within facilities, operations, administration, or site coordination
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- Experience dealing with contractors and compliance procedures is desirable
- Proficient in Microsoft Office and general administration systems
- Ability to work independently and as part of a team
- Flexible approach to working hours and operational requirements
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You're someone who balances productivity with a sense of fun, helping to create an atmosphere where people enjoy coming to work.
Access NI and BPSS will be required for this role
Company Benefits:
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition
- Talent Referral Scheme
- Long service awards
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
Mitie is an equal opportunity employer.
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