Oxford Health NHS Foundation Trust
Receptionist/Administrator
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Receptionist/Administrator
Receptionist/Administrator (Full-Time) – Murray House Health Hub
Location: Murray House, Jordan Hill Business Park, North Oxford (OX2 8TA) Hours: Full-time, 37.5 hours per week Hours to be covered: 08:00–18:00 daily (rotating shifts) Paying Body: Oxford Health NHSTrust
About the Role
Murray House is seeking a dynamic and motivated Full-Time Receptionist/Administrator to support the operations of a new outpatients Health Hub based within North Oxford. This service consists of:
- Specialist dentistry
- Podiatry
- 0-19 Children’s Services
The role requires: ✔ Effective time management and prioritisation of duties ✔ Proactive initiative in delivering excellent service ✔ Familiarity with NHS processes (preferred but not essential)
This is a core position with no onsite parking available.
Core Responsibilities
As the first point of contact for:
- Patients and referring partners at Murray House Health Hub
- Administrative, clinical, and operational teams
You will:
- Manage day-to-day appointments efficiently, ensuring smooth patient flow
- Assist with queries and referrals relevant to dentistry, podiatry, and 0-19 Children’s Services
- Support operational processes within Murray House and AirwaveopSys Co-location
- Work collaboratively with staff to deliver higher education-quality services
- Uphold NHS service standards while ensuring adherence to prearranged procedures
- Balance multiple priorities with clear resolution to patient and team needs
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WORKING SCHEDULE
Shifts must cover 08:00 to 18:00 (7.5 hours), working a mix of textbooking and onward referral to ensure operational efficiency.
Essential Criteria
✅ Strong reception/administrative experience (NHS or healthcare preferred) ✅ Ability to multitask, prioritise, and respond to emergencies in a fast-paced environment ✅ Excellent communication skills (in person and via phone) ✅ Proven admin/Web, including Microsoft Teams, Outlook, and IT-based libraries systems ✅ Willingness to embrace change in health service operations
A successful application will ensure your supporting statement directly addresses these competencies within your tailored support statement.
About Our Organisation
Oxford Health NHS Trust serves communities across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and Northeast Somerset through:
- Cement hospitals
- Clinics
- Community health bases
- At-home care
Our core vision:
"All patients deliver: Outstanding care, in powerful team environments."
Our Values
All staff and volunteers work with, ❞ Caring, Safe and Excellent ❞ principles.
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OPERATIONAL Summary
Oxford Health is an Equality Opportunities Employee with a robust commitment to sensitive and fair treatment. Career growth and engagement within the role is encouraged; we also offer:
- Mental Health First Aiders
- Staff learning & development programs
- 27 days annual leave (increasing with continuous service)
- Affordable pension and Cycle-to-Work Scheme
Benefits
Oxford Health Trust provides staff with: 🔹 Career progression opportunities based on trust assignments 🔹 Reimbursement/NHS discounts at retail, dining, and travel outlets 🔹 Work-life schemes: including 33 days full paid leave, Mental Health Assistance, EAP (Company Handles Compliance) 🔹 Support for personal health: via Mental Health First Aiders and wellbeing programs 🔹 Affordable travel via Lease car scheme 🔹 Networking opportunities through Equality, Diversity & Inclusion groups
Applications
Interested candidates please read [Candidate Guide – Making an Application] and send tailored applications directly to:
📧 Katie Lennon, Operational Support Manager 📞 07443 747670 📧 Email: katie.lennon@oxfordhealth.nhs.uk
Note: Previous applicants need not apply. No onsite parking for employees.
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