Lancashire Teaching Hospitals NHS Foundation Trust
Receptionist/Clerical Officer - Outpatient Appointments
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Do you have a passion for people? Are you motivated by contributing to the delivery of excellent patient experience? If so, this is the job for you!
We are looking for an enthusiastic and highly-motivated individual to join our reception team at Royal Preston Hospital.
About the Role
As an Outpatient Receptionist/Clerical Officer, you will provide front of house service to all visiting outpatients, while playing a key role in the provision of Outpatient Appointment Booking Services.
Responsibilities
- Provide efficient and effective outpatient reception and appointments service
- Adherence to Trust protocols
- Confidentiality and integrity in all duties
- Deal with all aspects of the outpatient appointment function on the Trust’s computerised patient record system (QCPR)
- Actively participate in virtual receptionist process
- Activate outpatient appointments, updating patient demographics and out-coming clinic attendance
- Support the ongoing Outpatient Digitisation process
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Multi-skilled following training
- Full understanding and working knowledge of various reception areas and the basic functionality of clinics covered
Working Hours
- Core hours of work are between the hours of 8am - 5pm Monday to Friday
- Willingness to work a 12pm-8pm shift on occasion to cover evening clinics
- Willingness to work across both sites (Preston and Chorley) according to the needs of the service
About Us
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Varied development opportunities
- Learn new skills
- Meet fab people & do things you’d never have done
- Learn about working in a hospital
- Interacting with people from all different roles to build skills & enhance your career path
- Make an impact
- Be challenged to think differently
- Be bold & help innovate to keep improving things
- Everything we do centres around patient care which means your role is pivotal and something really to be proud of
Contact Information
For further details / informal visits contact:
- Name: Marieann Crompton
- Job title: Service Manager (Booking & Outpatient Reception)
- Email address: marieann.crompton@lthtr.nhs.uk
- Telephone number: 01772 522240
Amanda Lawrenson, RPH Team Leader
01772 528128
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills