Outcomes First Group
Receptionist/Pupil Administrator
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Receptionist/Pupil Administrator
Receptionist/Pupil Administrator
Location: Kestrel House School, Crouch End, London N8 9EA
Salary: £26,775.00 per annum (not pro rata)
Hours: 37.5 hours per week Monday to Friday | 8:00am – 4:15pm
Contract: Permanent | Term Time plus 3 Weeks
Start: September 2026 UK applicants only – this role does not offer sponsorship
About the Role
As part of our continued growth, Kestrel House School is looking for a friendly, organised and proactive Receptionist / Pupil Administrator to join our dedicated team.
This is much more than a reception role. You’ll be the welcoming face of our school, providing exceptional support to pupils, families, visitors, and colleagues while contributing to the smooth daily running of the school office. Every day is different, offering the chance to impact a caring and supportive school community.
If you’re passionate about organisation, enjoy working with people, and want a rewarding role where your contribution truly matters, we’d love to hear from you.
What You’ll Be Doing
- Welcome visitors, parents, and professionals, providing a warm, professional first impression.
- Manage telephone calls, emails, post, and deliveries to ensure efficient enquiry handling.
- Provide high-quality administrative support to the Senior Leadership Team and wider school staff.
- Coordinate pupil admissions, referrals, assessments, and maintain accurate pupil records.
- Ensure the reception and school office remain organised, welcoming, and professional.
- Maintain confidential records and school databases, ensuring accuracy and compliance.
- Support safeguarding, attendance, health & safety, and other key school administrations.
- Collaborate with colleagues to ensure the smooth running of the school daily.
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About You
We’re looking for someone who:
- Holds GCSE Grade 4/C or above (or equivalent) in English and Maths.
- Has previous administration experience, ideally in education, healthcare, or another regulated environment.
- Is a confident communicator with excellent customer service and interpersonal skills.
- Is highly organised, with exceptional attention to detail and the ability to manage a varied workload.
- Is approachable, professional, and enjoys working as part of a supportive team.
- Understands the importance of confidentiality and safeguarding.
- Is proactive, flexible, and able to work calmly in a busy environment.
- Is committed to making a positive difference to the lives of children and young people.
About Us
Kestrel House School is a Special Educational Needs (SEN) School specialising in educating and supporting pupils with complex needs, particularly those related to Autism. We focus on helping every pupil achieve their ambitions and live fulfilling lives, despite challenges.
By supporting class teachers with personalised learning plans, ensuring safeguarding, and meeting physical, emotional, educational, and personal care needs, we make a lasting impact.
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For over 19 years, Options Autism, part of the Outcomes First Group, has been a leading provider of education for neurodivergent young people and adults. As part of this group, we pioneer new approaches ensuring measureable outcomes for those in our care.
In 2025, Outcomes First Group was certified as a "Great Place to Work" for the sixth year running.
Why Join Us?
- We place pupils and vulnerable young adults at the heart of our work, letting you make a real difference every day.
- We’re committed to safeguarding and welfare promotion. All applicants undergo social media checks, and successful candidates complete an enhanced DBS.
Benefits Include:
- Life Assurance
- Pension scheme with contribution options
- "Your Wellbeing Matters" – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including:
- Health, wellbeing, and insurance benefits
- Hundreds of UK and international discounts
- Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
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