Knights
Records Analyst
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Knights is a listed, UK based legal and professional services business, operating from around locations nationwide.
For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to transition from a traditional partnership model to a corporate structure.
We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication.
Records Analyst
Join our growing Records and Files team. As a Records Analyst at Knights, you will play a key role in the effective management of both physical and digital legal records. You will support colleagues and clients by ensuring timely, accurate access to information, helping to keep day-to-day operations running smoothly across the business.
Working closely with fee earners and operational teams, you will contribute to the delivery of a high-quality records service that underpins our wider business objectives.
Reporting to the Records Operations Manager, you will be responsible for the storage, retrieval, maintenance, and digitisation of records held within our Records Centre. With experience handling high volumes of original documents, files, libraries, or archives within a legal or comparable environment, you will demonstrate strong communication skills, accuracy, attention to detail, and a proactive, solutions-focused approach.
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As Knights continues to grow and evolve, this role will adapt to meet changing operational needs. This is an opportunity to be part of a developing Records and Files function in a fast-paced business where autonomy, clarity, and care are valued.
Key Responsibilities:
- Service delivery - Deliver core records processes accurately, consistently, and professionally
- Planning & Organisation – Manage workload, priorities, and deadlines effectively.
- Confidentiality & Compliance – Handle confidential and sensitive information in line with internal policies and regulatory requirements.
- Document retrieval – Identify documents from our CMS to extract from storage.
- Digitisation of documents – Prepare, scan, and index documents in accordance with agreed standards.
- Data Entry – Prepare and input document details into our database to enable future location and extraction.
- Manual Handling – Using the correct techniques to lift and carry paperwork.
- Maintaining records – Create and update our Records database to keep data secure and accurate.
- Digital Archiving – Preserve and store documents in a central location.
What you will bring to the role:
- Organisation – Strong planning and coordination skills.
- Knowledge & Experience – An understanding of records management systems and processes.
- Communication – Confident and professional written and verbal communication.
- Proactive & Innovation – Solutions-focused mindset with a willingness to improve processes and ways of working.
- Attention to detail – Consistently high level of accuracy.
- Team Ethos – Collaborative, supportive, and respectful approach.
- Adaptability – Ability to remain calm and flexible under pressure.
- Systems Confidence – Proficiency in Microsoft Office.
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We offer a unique environment; you will be part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment.
Most excitingly of all, you have the opportunity to help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency provides a great platform for the right people to take their careers to the next level.
If you would like to make a positive difference to your career, get in touch with our Recruitment Manager, Michael Appleby for a highly confidential and informative discussion about why Knights is different. Michael can be contacted on 07805 819860 or by email at michael.appleby@knightsplc.com
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