Creative Support
Recovery Support Worker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Recovery Support Worker
Support Worker
£12.85 per hour
Gateshead / Tyne and Wyre Full-Time/Part-Time
Creative Support are recruiting an experienced Support Worker to join our mental health team in Gateshead, working with individuals over 18 who have homelessness-related needs or are at risk of homelessness.
About the Role
You will be part of an outcome-focused floating support team providing time-limited assistance to people requiring housing-related support. Commissioned by Gateshead Council, the service operates from an office in Gateshead, supporting clients through:
- Short- and long-term interventions tailored to each individual’s needs, including:
- One-to-one support in home settings
- Drop-in sessions and group-based activities
- Signposting to essential services to ensure stable tenancies and community integration
Your responsibilities will include holistic case management, promoting independence and improving wellbeing while reducing systemic instability. This includes developing tailored plans for tenancy resilience, financial sustainability, and overall quality of life.
Key Responsibilities
You will work with individuals requiring extensive support, using a multi-agency, recovery-focused approach. Core activities include:
- Tenancy and housing stability – Supporting resettlement, preventing homelessness, and sustaining tenancies.
- Financial management – Assisting with income maximisation and budgeting for long-term self-sustainability.
- Health and wellbeing – Helping with smoking cessation, alcohol/substance reduction, diet, exercise, and mental health management.
- Employment and meaningful activities – Connecting clients to volunteering, training, and job opportunities.
- Probation and justice support – Collaborating with criminal justice agencies to assist rehabilitation.
- Community integration – Encouraging engagement with local amenities, leisure, and civic life.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Strategic Objectives
- Develop exit strategies that foster resilience and independence.
- Contribute to clients’ self-reported improvements in quality of life, confidence, and local connection.
- Work flexibly on a rota basis (may include evenings, weekends, or night shifts) while fostering strong community ties.
Requirements
- Experience in supporting individuals with complex behavioural or mental health needs, particularly those experiencing homelessness.
- Ability to develop and deliver holistic support plans based on individual strengths and barriers.
- Strong interpersonal and advocacy skills with a commitment to inclusion, anti-racism, and human rights.
- Proficiency using case management software (familiarity with frameworks like Outcome Star would be helpful).
- Ability to work autonomously but as part of a collaborative, multi-disciplinary team.
- UK right to work – applicants must be eligible forاریض in the UK.
Desired Qualifications
- Interest in pursuing a QCF Diploma in Health and Social Care (training provided).
- Qualifications beneficial though not requirements: Level 3 Social Care, Counselling, or related qualifications (preferred).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits and Opportunities
- Personal Development: Full training and development support.
- Pension Scheme and 28 Days, plus enhanced annual leave following first year.
- Probation Bonus for successful completion of initial period.
- Company-sponsored DBS checks (paid).
- A supportive, values-driven organisational culture a Stonewall Diversity Champion and Investors in People Gold award-winner.
Working With Us
Creative Support is a passionate organisation dedicated to Positive Risk Taking—we celebrate those who make a tangible difference in filthy lives.
We are an inclusive, anti-racist workplace and welcome applications from all backgrounds. Do not contact us for application feedback—applications are reviewed on reception and are not individual responses given.
This vacancy is not available to Sponsorship or Skilled Worker Visa holders.
Application Instructions
Apply online via the Creative Support website and include the Vacancy Reference Number: 93591.
Alternatively, submit a completed online application form (download it from the website or [here]) via:
- Email: recruitment@creativesupport.co.uk
- Mail: Creative Support Ltd, Recruitment Department, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
For assistance, call 0161 236 0829. Unsuccessful applicants may reapply after 6 months.
If you do not receive a response after 10 working days, presume your application has not been successful.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location