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Recruitment Coordinator
Glasgow (Hybrid working)
Permanent role
If you're looking for a career with outstanding growth, we are the solution. Robert Walters is a global leader in Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions, helping some of the world's leading companies to recruit the talent they need to succeed.
A rapidly growing business outperforming our rapidly expanding sector, we offer incredible career opportunities, global mobility, professional training, personal development and a track-record of creating senior leaders from within.
Part of the Robert Walters Group - a world-leading specialist professional recruitment consultancy, we have a global footprint in 30 countries. Managing budgets in excess of £2 billion, we source and recruit tens of thousands professional people across more than 60 countries each year.
What You'll Be Doing
The Background Screening / Recruitment Coordinator will be responsible for the day-to-day management and execution of the background screening programme for contingent workers across UK.
Responsibilities
- Send initial screening invitation to potential contingent workers being onboarded or re-screened
- Issuing and managing candidate correspondence throughout the background screening process
- Review online application forms against CV, monitor screening conducted by supplier
- Assisting with vetting process, being the point of contact between the third party vetting partner and the prospective candidate to resolve queries and provide additional documentation where needed.
- Follow up with candidates for missing information or documents required to complete screening
- Conduct Telephone Screening Interviews where appropriate with the perspective candidates, this will involve asking probing questions potentially pertaining to sensitive situations
- Auditing all compliance documentation once submitted and signed by the prospective candidates
- Review screening report, sign off all components and submit for Morgan Stanley final sign off
- Escalate any anomalies in screening as agreed
- Establishing and maintaining professional and expert relationships with stakeholders and prospective candidates
- Working in partnership with third party suppliers to ensure all candidates are screened within agreed SLA's
- Meet with candidates to verify documents as necessary
- Ensure all screening documentation is loaded onto internal filing systems/portal
- Working together with the wider Human Resources Team/Recruitment Teams/Stakeholders to ensure candidates start dates are achieved in line with expectations and SLA
- Establishing and maintaining professional and expert relationships with stakeholder and prospective candidates
- Ensuring team systems/tracker are accurately maintained and updated daily within the agreed timelines
- Provide the Business Stakeholders & Client Corporate Security and Investigations supervisors with regular updates on screening
- Support ad-hoc projects related to bulk background screening or process re-design
- Ensure all onboarding activates are complete for the contingent workers this includes hosting weekly inductions
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Interview Coordination
Assist with recruitment process and work closely with the consultants in making sure all procedures are followed and coordination of recruitment is fully covered and under control.
Responsibilities Will Include The Following:
- Act as the single point of contact in providing all interview coordination support including resolving any escalations
- Overall coordination of business area across both temporary and permanent interview coordination
- Working with hiring managers, HR, external providers and direct candidates in booking a high volume of interviews across the client group
- Ensuring all aspects of interviews and assessments are booked in a time efficient and accurate manner and escalating any potential issues with the recruiters
- Work with consultants in formatting documents / information to be issued to recruitment vendors and gain an understanding of the roles and requirements
- Format and post all job descriptions onto the appropriate internal and external job boards
- Book meeting rooms for Recruitment Team, as well as interview rooms for hiring managers
- Ensure correct data is maintained in Recruitment Systems and paper files through regular auditing and archiving
- Manage the interview feedback process escalating any potential issues with the recruiters
- Updating recruitment trackers with candidate details and outcomes from various recruitment stages
- File/store/scan/manage interview packs appropriately
- Conduct HR Interviews where appropriate
- Managing the advertising process in relation to Resident Labour Market Tests (RLMT)
- Ensure correct data is maintained and updated within the ATS (Taleo & Fieldglass)
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Other Responsibilities
- Maintain all central inboxes
- Supporting with all reporting efforts of the wider team
- Creating all data packs in relation to Vendor PSL Reviews and Quarterly business Reviews (advances Excel Skills Are Essential)
- Understanding of and work to all SLAs pertaining to the role
- Scheduled and un-scheduled reporting
- Ad hoc projects and support
- Auditing the contingent workforce and ensuring we are compliant with regulations
- Managing the Pre-screening process for all contingent workers and ensuring we are compliant with all regulations
- Managing and completing all Right to Work & Criminal checks for contingent workforce
Skills/Experience
- Proven experience of working within administration preferably within HR/Talent Acquisition/Recruitment Agency
- Experience in background screening experience is desired but not essential
- Attention to detail with excellent communication and the ability to work alone whilst being a team player
- Extremely well-organized, with the ability to handle competing deadlines
- Multitasking, dealing with various queries, cases & projects simultaneously
- Effective problem solver
- Customer/client focused
- Ability to work with limited supervision and exercise sound judgement
- Strong previous administration and coordination experience with strong Microsoft Office skills
- Highly organised with good attention to detail
- Effective communication skills - both verbal and written
- Ability to multi-task, to perform effectively and efficiently under pressure and to adapt to change
- High levels of initiative and self-motivation
- Ability to work at pace and under pressure
- A collaborator and team player who is enthusiastic and resilient
- Understanding and awareness of the recruitment landscape is highly desirable, but not essential
- Ability to work with limited supervision and exercise sound judgement
- Results-oriented: ability to handle multiple, time-sensitive projects
- Confident and skilled in using Microsoft office products (Strong Excel skills are essential)
Personal Attributes
- Sound judgement - know when and how to escalate, close issues down etc.
- Ability to build relationships remotely and locally, ability to establish credibility
- Systematic approach - Organised and able to manage a busy workload
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