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Cygnet

Referrals Assistant

Stoke-on-Trent
Posted 1 day ago
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Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Working for one of the UK's leading private health care providers of rehabilitation services to Patients and Service Users within mental health, Learning Disability, Neuropsychological, Secure and Residential Services, the Cygnet Group are looking for an experienced administrator to join their expanding referrals and assessment team.

As referrals administration assistant you will be joining a hardworking and dedicated team in delivering the best possible services for our clients.

Main Responsibilities Include

  • The booking of referrals to our rehabilitation services, liaising with the NHS and other private providers to arrange Patient & Service User assessments for our in-house Assessment Team.
  • Diary Management
  • The creation of Patient and Service User funding documentation, which is issued to external organisations, GDPR compliant.
  • The creation and management of spreadsheets and in-house database systems to ensure all information is correct and up to date and GDPR compliant.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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You are…

  • Experienced Administrator
  • Experienced in working within a mental health setting, or passionate about working in this field
  • Knowledgeable of safeguarding, health & safety, data protection, confidentiality issues & equality & diversity
  • An excellent communicator with exceptional interpersonal skills
  • Able to work as part of a multidisciplinary team
  • Skilled in report writing with excellent literacy skills and attention to detail

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Why Cygnet? We’ll offer you…

  • Strong career progression opportunities, including into management roles
  • Monthly reflective practice, expert supervision & peer support
  • Employee referral scheme
  • Pension scheme
  • “Cycle to Work” scheme & employee discount savings.

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change?

Please click on the ‘apply now’ link below

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What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

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Skills

Administration
Diary Management
Data Protection
GDPR Compliance
Safeguarding
Health & Safety
Report Writing
Interpersonal Skills
Communication
Multidisciplinary Teamwork
Attention To Detail
Spreadsheet Management
Database Management
Mental Health Awareness

Location

Stoke-on-Trent, England, United Kingdom

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